Agiliti · 1 month ago
Surgical Coordinator
Atlanta - District site
Full-time
Onsite
Entry, Mid Level
1+ years expAgiliti is a healthcare organization focused on providing medical equipment services. The Surgical Coordinator is responsible for maintaining professional relationships with medical staff, managing equipment inventory, and providing training and support for office functions.
Health Care
Responsibilities
The Surgical Services Supervisor is responsible for maintaining a professional relationship with all physicians, hospital The Surgical Services Coordinator is responsible for maintaining a professional relationship with all physicians, hospital staff, physicians’ office staff and the technicians in their team, both in appearance and behavior, as well as supervision of individuals who perform these services
Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working closely with district management to ensure customer retention and serving as subject matter expert
The Surgical Services Coordinator provides training and supports key daily office functions, including some billing
Complies with patient privacy laws in all matters
Maintains and projects confidence, enthusiasm and a professional image
Flexible, coachable
Demonstrates strong communication skills (listening, writing and speaking)
Demonstrates team orientation and shows respect for others
Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations
Organized; prioritizes to meet deadlines
Customer-focused; willing to go above and beyond
Ensures prompt and courteous service is delivered to all customers in person, by phone and communications
Understands and uses effective conflict resolutions skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements
Participates and partners with Technical Services, Laser Technicians, Account Executives and Operations Manager on customer meetings to promote revenue growth, cost containment and expansion of Agiliti services with existing customers
Assists with management of the district and customers in Operation Manager’s absence
Demonstrates in-depth knowledge of medical equipment; knows Agiliti equipment by name, appearance and accessory list
Manages missing and lost equipment, software upgrades and accessories
Ensures preventative maintenance is scheduled, and coordinated with Technical Services
Performs periodic reviews and ready line audits to ensure proper practices are being executed
Assists in the development of staffing and on-call schedules based on demand
May complete and maintain DOT certification, according to location-specific business needs
Manages shipping/receiving, requisitions and purchase orders
Manages equipment inventory, par levels and supplies
Exercises sound time management and handles geographic routing and prioritization to service customers
Trains Laser Tech staff on equipment cleaning, testing and inspecting and conducts in-servicing on features, functionality, etc
Holds self accountable for completion of assignments, and credentialing
Ensures accurate and timely documentation for billing and regulatory compliance, ie laser logs, work orders, etc
Demonstrates sound and timely decision-making skills in front of team and customers
Performs other assigned duties
Qualification
Required
Must be a certified Laser Technician 2 and above (ref “Laser Technician” job description)
1-2 years of supervision/management or customer excellence experience preferred
Knowledge of the healthcare industry, including an understanding of, or experience with, laser technician experience preferred
Business management understanding preferred
Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint)
Willing to work flexible hours, including on call, evenings, weekends and holidays, as well as emergency off-hours as required
Valid driver's license
Able to stand for long periods and walk great distances
Able to lift and/or push 80 pounds
Able to perform all duties of the Laser Technician role
Complies with patient privacy laws in all matters
Maintains and projects confidence, enthusiasm and a professional image
Flexible, coachable
Demonstrates strong communication skills (listening, writing and speaking)
Demonstrates team orientation and shows respect for others
Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations
Organized; prioritizes to meet deadlines
Customer-focused; willing to go above and beyond
Ensures prompt and courteous service is delivered to all customers in person, by phone and communications
Understands and uses effective conflict resolutions skills, e.g., identifies and resolves customer and staff concerns, discrepancies and disagreements
Participates and partners with Technical Services, Laser Technicians, Account Executives and Operations Manager on customer meetings to promote revenue growth, cost containment and expansion of Agiliti services with existing customers
Assists with management of the district and customers in Operation Manager's absence
Demonstrates in-depth knowledge of medical equipment; knows Agiliti equipment by name, appearance and accessory list
Manages missing and lost equipment, software upgrades and accessories
Ensures preventative maintenance is scheduled, and coordinated with Technical Services
Performs periodic reviews and ready line audits to ensure proper practices are being executed
Assists in the development of staffing and on-call schedules based on demand
May complete and maintain DOT certification, according to location-specific business needs
Manages shipping/receiving, requisitions and purchase orders
Manages equipment inventory, par levels and supplies
Exercises sound time management and handles geographic routing and prioritization to service customers
Trains Laser Tech staff on equipment cleaning, testing and inspecting and conducts in-servicing on features, functionality, etc
Holds self accountable for completion of assignments, and credentialing
Ensures accurate and timely documentation for billing and regulatory compliance, ie laser logs, work orders, etc
Demonstrates sound and timely decision-making skills in front of team and customers
Performs other assigned duties
Preferred
1-2 years of supervision/management or customer excellence experience preferred
Knowledge of the healthcare industry, including an understanding of, or experience with, laser technician experience preferred
Business management understanding preferred
Benefits
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Tuition Reimbursement
Daily Pay program
Employee Assistance Program
Wellness programs
Company
Agiliti
Agiliti is a provider of health care technology management and service solutions to the health care industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-02-26Acquired
2021-04-22IPO
Leadership Team
Tom Boehning
Chief Executive Officer and Board Member
Tom Leonard
CEO and Board Member
Recent News
Medical Xpress - latest medical and health news stories
2025-10-02
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