Recovery and Wellness Centers of Midwest Ohio · 1 month ago
Receptionist/ Office Support
Tipp City, OH
Full-time
Onsite
Entry Level
1+ years expRecovery and Wellness Centers of Midwest Ohio is committed to providing quality clinical care and ethical standards in a collaborative environment. The Receptionist/Office Support role involves assisting clients, maintaining office security, and performing various administrative tasks to ensure a professional office environment.
Health CareMedicalMental HealthRehabilitation
Responsibilities
Assisting clients in finding their way around the office by giving them direction to where they need to go
Announcing clients as necessary by calling/beeping the provider to let them know the client is in the building
Maintaining a professional office environment and promote a positive image for the agency by smiling and greeting all people that enter the building
Helping maintain workplace security by issuing, checking and collecting signatures and maintaining visitor logs
Assisting with a variety of administrative tasks including copying, faxing, taking notes
Preparing meeting and training rooms by making sure the rooms are organized and ready to use
Answering phones in a professional manner. This includes handling incoming calls and other communications as well as voicemails and routing calls as necessary
Sorting and distributing mail daily as well as Fed Ex or UPS drop off/pick up as needed
Scheduling appointments with appropriate providers. Calling to remind patients of appointments
Maintaining office equipment and office supplies
Creating, maintaining, and entering information into EHR by opening, closing, and processing referrals and laterals as needed. Printing records per requests. Maintaining efficient and timely documentation in the EHR
Scanning and uploading documents daily to EHR
Collecting of copays and payments from clients and completing the Cash Sheet and printing receipts. Submitting credit card payments into software and emailing Receipts to Accounts Payable
Reporting of clients that are delinquent in payment of account. Informs clients of payment expectations
Reviewing daily schedule for past balances and/or anything needing updated Gosh Enrollments, jail etc
Point of Entry for client enrollment in program
Quarterly chart audits
Complies with Confidentiality and protected health information rules per company policy
Traveling to other Recovery and Wellness locations for coverage if needed
Performing other duties as assigned
Qualification
Required
High school diploma/GED
1-2 years prior experience maintaining a filing system
1-2 years' experience performing general office duties
1-2 years' experience using Microsoft Office Operation Systems and Applications
1-2 years Customer Service helpful
Benefits
Medical
Dental and vision
Employer paid short term, long term disability insurance
$25,000.00 life insurance policy for all full time employees
10 paid holidays
PTO package that starts accruing at day one, averaging 4 weeks per year
EAP program for staff
Wellness hour monthly
403B retirement program
Company
Recovery and Wellness Centers of Midwest Ohio
Since 1982, Darke County Recovery Services DBA Recovery and Wellness Centers of Midwest Ohio (RWC) has been a community mental health and substance abuse treatment provider.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase