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Spot Freight · 1 hour ago

Account Executive

Charlotte, NC

Full-time

Onsite

New Grad, Entry Level

Spot Freight is a logistics company that provides tools to tackle industry challenges for partners. The Account Executive role focuses on managing client relationships and supporting the growth of existing accounts through effective communication and problem resolution.

Logistics

H1B Sponsor Likely

Hiring Manager

Annie Macklin

Responsibilities

Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution

Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts

Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer

Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics

Qualification

Logistics industry knowledgeCustomer support experienceNegotiation skillsProblem-solving abilityOrganizational skillsCommunication skillsAdaptabilitySelf-motivation

Required

Bachelor's degree preferred, previous sales or customer service experience desirable

Proven track record of successful customer support

Ability to thrive in a fast-paced environment and meet performance metrics

Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient

Entrepreneurial and competitive spirit, passion, self-motivation

Organization and attention to detail

Adaptability, multi-tasking ability, sense of urgency

Confident decision-making skills, problem-solving ability, and issue resolution

Preferred

Logistics industry knowledge preferred

Company

Spot Freight

Glassdoor3.2

The industry leader in logistics services,

Founded in 2009

Indianapolis, Indiana, USA

201-500 employees

https://spotinc.com

H1B Sponsorship

Spot Freight has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)