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Raymond James · 7 hours ago

Sr Registered Admin Extension Assoc

United States

Full-time

Remote

Senior Level

5+ years exp

Raymond James is a well-established firm in the Financial Services industry, celebrating over 60 years of service and excellence. They are seeking a dynamic Registered Client Service Associate to provide high-quality administrative support to Financial Advisors and their clients, requiring effective communication and strong organizational skills.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

Responsibilities

Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings

Helps manage and standardize best practices for various activities: new client on-boarding, large client liquidity events, private placement investment monitoring

Trading of both discretionary and non-discretionary products, model maintenance and performance tracking

Servicing of alternative investments and foreign accounts, including setup and maintenance

May participate in live meetings with the Financial Advisor and their respective client(s)

Creates reports to build more practice efficiencies, identify key practice performance metrics, and helps implement processes to further enhance the team’s performance

Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies

Ensures key client information and documentation is current with firm and industry requirements, rules and regulations

Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office

Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures

Acts as mentor and resource to junior team members; manages team workflow and works towards creating greater team operational efficiencies

Performs other duties and responsibilities as assigned

Qualification

Client Relationship ManagementFinancial services experienceSecurities licensesExcel proficiencyEffective communicationOrganizational skillsProblem-solvingTeam collaboration

Required

High School Diploma or equivalent and five (5) years of financial services industry service experience, or an equivalent combination of experience, education, and/or training as approved by Human Resources

SIE required provided that an exemption or grandfathering cannot be applied

Series 7 required

Series 63, 65 and/or 66 as required by state

Ability to obtain additional securities and advisory state registrations if required by state

Effective communication skills across multiple platforms (phone, email, in-person, virtual)

Ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment

Client Relationship Management (CRM) software, or similar contact management software

Goal planning software

Excel, including developing spreadsheets as needed and for ongoing reporting

Ability to operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases

Ability to analyze and research account information

Ability to identify time sensitive items and assess competing priorities

Ability to take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns

Ability to handle stressful situations and provide a high level of customer service in a calm and professional manner

Ability to analyze problems and establish solutions in a fast paced environment

Ability to use mathematics sufficient to process account and transaction information

Ability to use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually

Ability to work both independently and as part of a cohesive team

Ability to provide a high level of customer service