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Alera Group, Inc. · 7 hours ago

Senior Account Manager

United States

Full-time

Remote

Senior Level

$95K/yr - $105K/yr

Alera Group is a leading broker in the US business landscape, dedicated to client success in Employee Benefits and other services. The Senior Account Manager will coordinate the placement and service of employee benefits, acting as a client-facing liaison and utilizing advanced knowledge of group insurance services to effectively manage client needs.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Hiring Manager

Adolphus Moore

Responsibilities

Account management including escalated claim research and resolution

Daily communication with internal and external clients

New group implementation, coordinate internally and set up external vendors, including, but not limited to Medical, Dental, Vision, Life, Disability, Worksite, COBRA, HSA, FSA, HRA, LOAs, FMLA services

Client liaison, problem solving

Project implementation and completion

Review and interpret documents and contracts

Employee education, conduct meetings, and employee communication materials

Lead the required peer-review of employee communications material

Conduct employee education recordings, webinars as needed

Work efficiently in a fast-paced environment with many demands

Ability to multi-task

Organizational skills, prioritizing, and meet deadlines

Be proficient in Microsoft Office applications

Attend training sessions to stay updated on product, regulation, or policy changes

Have strong analytical and problem-solving skills

Strong verbal and written communication skills

Build internal and external relationships

Qualification

LifeHealth Insurance LicenseEmployee Benefits KnowledgeInsurance Brokerage ExperienceAnalytical SkillsMicrosoft Office ProficiencyCommunication SkillsOrganizational SkillsProblem-Solving Skills

Required

Life and Health Insurance State License - required

Insurance carrier, benefits administration, and/or insurance brokerage experience required

Intermediate to advanced knowledge of the following - Fully-insured and Self-funding health plans, Wellness programs, dental, life, short- and long-term disability, Regulatory environment of employee benefit plans

Ability to establish priorities, work independently and proceed with objectives with little or no supervision

Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in verifying financial spreadsheets

Account management including escalated claim research and resolution

Daily communication with internal and external clients

Client liaison, problem solving

Project implementation and completion

Review and interpret documents and contracts

Employee education, conduct meetings, and employee communication materials

Lead the required peer-review of employee communications material

Conduct employee education recordings, webinars as needed

Work efficiently in a fast-paced environment with many demands

Ability to multi-task

Organizational skills, prioritizing, and meet deadlines

Be proficient in Microsoft Office applications

Attend training sessions to stay updated on product, regulation, or policy changes

Have strong analytical and problem-solving skills

Strong verbal and written communication skills

Build internal and external relationships

Preferred

Undergraduate college degree preferred; or experience equivalent considered

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Much more

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017