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Alera Group, Inc. · 2 hours ago

Senior Account Manager

Tulsa, OK

Full-time

Hybrid

Senior Level

5+ years exp

Alera Group is seeking a Senior Account Manager to join their Employee Benefits Health and Welfare team. This role involves providing best-in-class service while collaborating with Account Managers, Executives, and Consultants to manage and resolve various client-related issues.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Hiring Manager

Adolphus Moore

Responsibilities

Work with vendor/carriers/providers and/or other external partner, as appropriate, to resolve claims and other benefit-related issues

Remain current on forms, coverage insurance carriers, industry trends and legislation

Consistently follow client service workflows (service calendar timelines) and appropriately engage internal resources

Responsible for assisting and managing communications (e.g., guidance on benefit program features, plans, enrollment, rules, and eligibility) to employees and management

Maintain the calendar of wellness events and coordinate the distribution of all wellness information

Monitors ongoing administration, including the setup of new accounts, funding of contributions, and compliance with applicable ACA rules

Understand and execute company’s Standard Operating Procedures and reporting tools to ensure efficiency and accuracy of execution

Manages audits, required filings and other compliance related initiatives, as required

Identify needs, assist in the development of and maintain communication systems to promote understanding of benefit programs and practices for management, employees, and HR staff

Coordinate and plan the annual Open Enrollment process

Attend meetings and events as appropriate and proactively learn about products and underwriting approaches

Oversee the accuracy and display of information in carrier portals and/or EDI file feed data, internal platforms, etc

Qualification

LifeHealth Insurance LicenseBenefits Administration ExperienceRegulatory KnowledgeProfessional CertificationHMOPPOCDHP KnowledgeComputer SkillsPrioritization Skills

Required

5 -6 Years Experience

Life and Health Insurance State License - required

Intermediate to advanced knowledge of the following - HMO, PPO, CDHP for health plans

Wellness programs, dental, life, short- and long-term disability

Regulatory environment of employee benefit plans

Ability to establish priorities, work independently and proceed with objectives with little or no supervision

Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in creating and verifying financial spreadsheets

Preferred

Undergraduate college degree preferred; or experience equivalent considered

Professional Certification preferred (GBA, PHR, CLU, CEBS, CBP) (not required)

Insurance carrier, benefits administration, and/or insurance brokerage experience preferred

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Much more

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017

Deerfield, Illinois, USA

1001-5000 employees