Salesforce Platform Specialist & Analyst jobs in United States
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Mfinite Consulting LLC ยท 1 month ago

Salesforce Platform Specialist & Analyst

Mfinite Consulting is actively building a world-class team of IT professionals for an exciting, multi-year engagement providing specialized staff augmentation services to a leading institution in the Higher Education sector. The role involves leveraging advanced administration and development skills to optimize the Salesforce ecosystem, combining technical expertise with analytical skills to gather requirements and produce high-quality documentation.

Management Consulting

Responsibilities

Design, develop, and optimize Salesforce Flows, APEX, and LWC
Perform thorough Root Cause Analysis and resolve defects in existing code/configs
Collaborate with stakeholders to gather, analyze, and refine requirements; translate needs into technical specifications
Support expertise in Service Cloud, Omni-Channel, Case Management, and Knowledge
Develop and maintain end-user guides, SOPs, and training materials for Salesforce users

Qualification

SalesforceFlowAPEXLWCSOQLSalesforce Certified AdministratorCI/CD toolsBusiness AnalysisCross-functional communicationSalesforce Education CloudHEDATechnical WritingCritical thinking

Required

5+ years of Salesforce experience; expertise in Flow, APEX, SOQL, and LWC
3+ years of experience as a Technical Writer and/or Business Analyst working with Salesforce in a Higher Education environment
Familiarity with Salesforce Education Cloud, Student Success Hub, and HEDA (Higher Education Data Architecture)
Experience with CI/CD tools such as Git, Copado, or Gearset
Excellent cross-functional communication and critical thinking skills
Minimum Years Experience 5 years (with at least 2 years in a development role)
Required Certifications: Salesforce Certified Administrator (ADM-201)

Company

Mfinite Consulting LLC

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Who We Are: We are an award-winning, dynamic, client-centric professional services firm passionately committed to delivering outstanding results.

Funding

Current Stage
Early Stage
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