Bank OZK · 5 hours ago
Senior Commercial Banking Assistant
Jacksonville Beach, FL
Full-time
Onsite
Mid, Senior Level
4+ years expBank OZK is a nationally recognized leader in financial services with over 120 years of experience. They are seeking a Senior Commercial Banking Assistant to proactively support the Commercial Banking team in loan production and related banking services while managing complex workloads and fostering relationships with clients and team members.
BankingFinanceFinancial Services
Responsibilities
Administer various loan documentation and information throughout the loan life cycle, including escalating items as necessary to provide excellent customer experience
Promote relationship excellence between clients, Commercial Bankers, and Business Partners
Promote execution excellence of existing and new lending procedures, processes, products, and policies for maximum efficiency within the team
Support leadership with coordination of workload and assist when leadership is unavailable
Consistently anticipate client and banker needs
Proactively alert leadership of updates and changes within the Bank’s balanced book of business
Oversee and respond to all escalation items
Timely coordination with appraisal services, attorneys, environmental service providers, title companies, insurance companies, and other third-party providers
Facilitate and coordinate loan process, including loan application input, loan funding, advances, issue payoff quotes, manage releases, and general ledger management
Serve as the first point of contact for all internal and external calls
Review loan documents for completeness and accuracy
Compile reports including Past Due Report, Maturity Report, Collateral Exception Report, Financial Exception Report, Discrepancy Report, and other reports
Assemble and maintain loan files
Prepare and mail correspondence as required
Provide support to other business lines as needed
Qualification
Required
High school diploma or equivalent required
Minimum four (4) years of lending support experience required
Minimum four (4) years' experience with computers, including experience with Microsoft Word and Excel, required
NMLS or successful completion of NMLS process within 30 days of hire, required
Knowledge of local, state & federal laws and regulations
Knowledge of all elements required to close a loan
Demonstrated ability in using loan application software
Knowledge of lending and associated administrative process and procedures
Ability to handle confidential information professionally
Ability to communicate effectively both verbally and in writing
Ability to multi-task when there are competing demands with exacting deadlines
Ability to maintain attention to detail with exceptional organizational and time management skills
Ability to mentor and train other team members
Ability to learn and perform effectively in a fast-paced environment
Ability to apply knowledge to carry out written or oral instructions
Ability to analyze data and solve problems effectively
Ability to read and understand documents such as policy manuals, operating and maintenance instructions, procedure manuals, financial documentation, covenants, and loan documentation
Ability to demonstrate effective interpersonal skills with clients, general public and employees of the organization
Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint and Outlook
Benefits
Generous PTO
401(k) matching
Health, dental, vision (and pet!) insurance
Special perks and discounts
Company
Bank OZK
Bank OZK provides banking services including savings account, loans, debit, and agricultural lending.
1001-5000 employees
H1B Sponsorship
Bank OZK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (13)
2023 (10)
2022 (21)
2021 (14)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-07-17IPO
Leadership Team
Eric Munson
Senior Vice President, government and institutional banking
Recent News
2025-12-26
2025-12-18
Company data provided by crunchbase