Buckner International ยท 1 month ago
Family Pathways Program Assistant
Buckner International is a faith-based social service organization dedicated to transforming lives. They are seeking a Program Assistant for their Family Pathways Program, responsible for providing administrative support, maintaining records, and serving as a point of contact for program participants and staff.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Provide administrative support to the Family Pathways Coordinator in all duties associated with the daily operation of programs
Coordinate communication with internal and external constituents
Serve as primary point of contact for program participants, staff, and external customers in absence of Program Director, or as directed
Greet all visitors, guests, clients and staff pleasantly and appropriately. Identify business needs of visitors, guests, and clients and notify appropriate staff
Timely and accurately enter data for program participants into the Extended Reach system
Timely and accurately maintain electronic and paper record retention systems in accordance with established guidelines into the ExtendedReach system
Timely and accurately maintain electronic and paper record retention systems in accordance with established guidelines
Timely and accurately set up and track rental copayments from Family Pathways program participants
Accurately maintain census records and statistical program information in accordance with established guidelines
Timely and accurately complete check requests for client assistance and other needs as requested by Family Pathways Coordinator
Participate as a member of the Family Pathways team to meet the physical, emotional, social and spiritual needs of program participants
Assist with crisis intervention as required
Qualification
Required
High School Diploma (or G.E.D.) required
Requires proficient ability to speak, read and write English
Requires ability to understand and carry out detailed oral and written instructions
Requires accuracy in typing, letter composition, and record keeping
Requires job holder to work nights and weekends as needed to meet business needs
Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner
Requires in-depth understanding of accounting procedures and payment processing; requires proficient working knowledge of Microsoft Excel formulas and worksheets
Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings
Requires ability to provide strategic and logistical planning and facilitate meetings, workshops, and training as required
Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people
Requires ability to walk, stand and sit, sometimes for prolonged periods of time
Preferred
Associate's Degree preferred
Minimum 3 years prior related experience performing clerical or administrative functions preferred
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.