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PCB Piezotronics, Inc. · 1 month ago

Application Engineer I

Cincinnati, OH, US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The Modal Shop, an Amphenol Company, delivers innovative structural vibration and acoustic sensing systems and services. As an Application Engineer, you will provide general sales and technical support of products in the field by phone, email, or video conference coverage.

ElectronicsSensor

Responsibilities

Provides general sales and technical support to customers

Receives training in a range sensor operation types and applications as well as sensor calibration theory and methods to support TMS product lines

Responds to a wide range of customer technical inquiries by phone, e-mail, or video conference

Participates in testing of calibration products and software and to identify software bugs or product enhancements to reports back to engineering and product management

Provides Field Sales Engineers with technical expertise in the pre-sale phase to answer customer questions as needed

Assists in the completion of orders and repairs (Quality Concerns):

Appropriately documenting information from customers for internal parties to action accordingly

Performs follow up on with customer to ensure successful completion of repairs

Acts as a liaison between the customer and Product Managers by communicating customer feedback and customer input required for market research and product development paths

Provides quotations for products and services in accordance with pricing and delivery policy

Performs other duties as directed for the efficient operation of TMS, Sales & Marketing and other PCB Group companies

Promotes teamwork, cooperation, and commitment to 'Total Customer Satisfaction' among team members

Qualification

Technical SupportSales SupportSensor CalibrationSoundVibration KnowledgeCustomer Communication

Required

Education: Two-year technical degree or equivalent specialized training

Experience: 6 months to 2 years of related experience

Travel Requirement: As needed

Preferred

Sound and Vibration industry knowledge and experience a plus

Benefits

100% Company Paid Medical Insurance Premiums

Dental and Vision Insurance

Paid Time Off

Employer paid basic life insurance, short- and long-term disability insurance

401k Company Match

Annual Bonus

Tuition Reimbursement Program

Dependent Orthodontic Reimbursement

Employee Discounts, Holiday Gift Certificates, Referral Bonus

Company

PCB Piezotronics, Inc.

PCB manufactures vibration, pressure, force, strain, shock, and acoustic sensors used by design engineers and predictive maintenance professionals worldwide for test, measurement, monitoring, and control requirements.

Founded in 1967

Depew, New York, USA

1001-5000 employees