Enterprise · 6 hours ago
Seasonal Customer Service Representative
Hollywood, FL
Full-time
Onsite
Entry Level
$16.50/hr - $16.50/hr
2+ years expEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. They are seeking a Seasonal Customer Service Representative to provide superior, friendly, efficient service during all aspects of the rental car process. This position is seasonal and involves meeting and greeting customers, providing information, and assisting with rental processes.
AutomotiveEnterprise SoftwareInternet
No H1B
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Qualification
Required
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be willing to accept $16.50/hour
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observation, must be willing to work any day of the week including weekends and holidays
Must be willing to work available schedule
Company
Enterprise
It all started with Jack Taylor and seven cars. Now, Enterprise, Alamo and National have teams of talented people in countries around the world.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$24MKey Investors
Dell Technologies Capital
2000-08-04Series C· $24M
Recent News
2025-09-12
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2025-04-23
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