University of Southern California · 13 hours ago
International Student Advisor I
The University of Southern California is seeking an International Student Advisor to support their F-1 international student population. This role involves advising students on U.S. immigration regulations, coordinating customer service, and performing duties as a Designated School Official.
EducationHigher EducationUniversities
Responsibilities
Coordinate the delivery of front-line customer service and intake advising, including in-person, by phone, by email, and via video calls
Advise students concerning U.S. immigration regulations and USC policy; resolve routine and complex issues
Perform the primary functions of a Designated School Official (DSO) in the Student & Exchange Visitor Information System (SEVIS)
Review and process necessary applications for students as required by U.S. government agencies
Prepare official documents and letters for students related to employment, travel, and enrollment
Collect and report data and process compliance tasks in SEVIS
Provide guidance and leadership to student employees; set expectations, train new staff, and model exemplary customer service
Qualification
Required
Prior work experience in the field of international education
Strong verbal and written communication skills
Demonstrate cultural sensitivity
Exhibit an interest in cross-cultural and intercultural communication
Coordinate the delivery of front-line customer service and intake advising, including in-person, by phone, by email, and via video calls
Advise students concerning U.S. immigration regulations and USC policy; resolve routine and complex issues
Perform the primary functions of a Designated School Official (DSO) in the Student & Exchange Visitor Information System (SEVIS)
Review and process necessary applications for students as required by U.S. government agencies
Prepare official documents and letters for students related to employment, travel, and enrollment
Collect and report data and process compliance tasks in SEVIS
Provide guidance and leadership to student employees; set expectations, train new staff, and model exemplary customer service
A DSO must be either a citizen or a lawful permanent resident of the United States
Preferred
Bachelor's degree in a related field
Foreign language skills
International experience
Company
University of Southern California
University of Southern California is a private research university offering opportunities for interdisciplinary study and collaboration.
Funding
Current Stage
Late StageTotal Funding
$19.64MKey Investors
Patient-Centered Outcomes Research InstituteCalifornia Institute for Regenerative MedicineCDA Foundation
2025-02-04Grant· $10.8M
2025-01-30Grant· $5.93M
2024-07-30Grant
Leadership Team
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