Acadia Insurance (a Berkley Company) · 2 months ago
Underwriting Manager, Renewal
AZ, Scottsdale - 14902 N 73rd Street
Full-time
Hybrid
Senior Level
5+ years expAcadia Insurance, a Berkley Company, is focused on making excess and surplus lines business easy to transact. The Underwriting Manager, Renewal will oversee the underwriting support functions and directly supervise the Renewal Underwriter team, ensuring compliance with service standards and quality objectives.
Commercial InsuranceInsurance
No H1B
Responsibilities
Evaluate, accept, reject or modify risks within established underwriting guidelines and authority
Comply with company policies, procedures and rating plans when evaluating and managing risk
Responds to internal and external client inquiries
Monitor the workloads of Renewal Underwriters and make appropriate adjustments as needed to ensure all transactions are processed within company established service standards
Monitors the workflow queues and moves work appropriately among team to ensure all work is being processed within the set department SLA times
Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives
Provide subject matter expertise on systems, processes and procedures
Serve as the first point of contact for assigned team members as well as a referral authority as needed for the Renewal Underwriting team
Coach, train and mentor the Renewal Underwriting team including training of new hires and ongoing/continuing education of existing staff
Provide situational coaching and mentoring
Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting functions
Works with underwriting management to update processes, guidelines, procedures, workflows and training materials as needed
Performs research on issues and analyzes data to provide proposed solutions
Escalates proposed solutions to issues impacting performance of the Renewal Underwriting team
Participate in quality control reviews of staff on a regular and ongoing basis
Provide appropriate training and guidance to team as a result of the outcome of the quality control reviews
Work with the Core Underwriting Leadership to ensure underwriting objectives are being met
Operates according to underwriting authority as granted by Chief Underwriting Officer/Associate Vice President
Make sound risk and pricing decisions that achieve profitable loss ratios
Review team’s quality audits and refer to underwriter based upon authority granted
Recognize and create cross-selling opportunities for other company products when appropriate
Works with team to boost morale, be a role model, and provide positive reinforcement
Continues to increase underwriting knowledge and skills. This may be done through formal education (AINS, ASLI, CPCU, CIC)
May perform other functions as assigned
Qualification
Required
Bachelor's degree preferred and 5 plus years related insurance experience; or equivalent combination of education and experience
Must have strong customer service background in a professional environment
Entrepreneurial qualities, such as trying innovative solutions, resiliency to change and recognizing what is most important to get done
Fosters teamwork and provides welcoming open, honest, respectful and constructive feedback
Ability to work independently and in a team environment
Ability to communicate effectively
Demonstrated strong written and verbal communication skills
Benefits
Medical, Dental and Vision coverage
Onsite Scottsdale, AZ Wellness Center
Companywide Employee Assistance Program
Health Savings Accounts
Flexible Spending Accounts
STD
LTD
Life insurance policies
401(k) program
Profit-sharing program
Stock purchase plan
Competitive paid time off
Paid sick time
12 weeks of paid parental leave
Paid holidays
Floating holiday
Paid volunteer time
Company sponsored conferences
Tuition assistance
Industry-related education and exams
Internal promotional growth opportunities
Plum Benefits program
Company
Acadia Insurance (a Berkley Company)
Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Simone Grimes, CPA, MBA
Chief Financial Officer
Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
Recent News
2024-03-06
Coverager - Insurance news and insights
2022-06-28
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