Voya Financial · 1 day ago
Operations Coordinator - Money In
New York, NY
Full-time
Hybrid
New Grad, Entry Level
$43K/yr - $53K/yrVoya Financial is committed to providing everyone with access to financial opportunities. The Operations Coordinator role involves providing customer service support, processing and reconciling transactions, and ensuring the accuracy of information while assisting clients with their inquiries.
Financial Services
Responsibilities
Processes transactions related to operations' functions
Reconciles and verifies accuracy of information
Refers incoming information to other staff members as appropriate
Provides customer service to clients
Answers and resolves customer complaints and questions in an efficient and friendly manner
Communicates problems to associates in other areas
Follows up to ensure issues are resolved and communicated to customers in a timely manner
Monitors accounts and reports for accuracy
Communicates status of transactions to clients
Reconciles account information
Documents and summarizes information for team members
Participates in training and ongoing professional development
Other duties as assigned
Qualification
Required
Basic knowledge of company products
Solid decision-making and problem solving skills
Strong oral and written communication skills
Ability to work independently as well as in a team
Detail oriented
Preferred
High school diploma or equivalent. College degree preferred
FINRA Series 6 & 63 preferred
Benefits
Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year
Company
Voya Financial
Voya Financial is a financial services company that specializes in the fields of retirement, investments, and insurance.
Founded in 1991
5001-10000 employees
H1B Sponsorship
Voya Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (1)
2021 (5)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-01Acquired
2013-05-02IPO
Leadership Team
Michael Katz
Executive Vice President, Chief Financial Officer
Recent News
2026-01-16
2026-01-09
Coverager - Insurance news and insights
2025-12-24
Company data provided by crunchbase