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Hometown Grocers, Inc. · 1 month ago

Meat Clerk

Thompson's County Market

Full-time

Onsite

New Grad, Entry Level

Hometown Grocers, Inc. is seeking a Meat Clerk to provide excellent customer service and assist guests with their needs. The role involves maintaining product quality, cleanliness, and food safety standards while managing inventory and customer interactions.

Food and BeverageGrocery

Responsibilities

Provides customer service to guests

Assist guests with finding items they are looking for on or off the sales floor

Takes orders and other special requests

Answers the telephone and assists callers using proper phone etiquette

Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to Meat Manager

Watches over service case

Quality control

Makes sure products are rotated, using first in first out method

Garnish product

Makes sure case and everything around it is clean and tidy; no messes or spills

Be sure to have 'New Item' signs and change out signs if things are on sale to the correct price

Inventory and Temperatures

Take temperatures of everything regularly

Fill cupboards with containers, lids, spoons, tags, etc

Required to maintain food safety logs

Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Other duties as assigned

Qualification

Customer serviceFood safety knowledgeRetail food business knowledgeSafety trainingCommunication skillsTeamworkProblem-solving

Required

Ability to deal tactfully and effectively with customers and all personnel

Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment

Complete understanding of all safety requirements and company safety policies

Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler

Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

Lifting up to 50 pounds on an occasional basis

Full range of upper body motion

Must be able to work at a fast pace

May be exposed to extreme temperatures