Arhaus · 2 months ago
Design Studio Operations Assistant - Full Time
Arhaus LLC is a company founded on the principle of sustainably sourced furniture and décor. The Operations Assistant role involves supporting Interior Designers and ensuring exceptional guest experiences while maintaining operational standards.
Consumer GoodsE-CommerceFashionFurnitureHome DecorLifestyleManufacturingReal EstateRetail
Responsibilities
Perform all opening and closing duties as directed
Responsible for recording all hours worked
Review and acts upon all email and MAPP communications
Reinforce and drive all aspects of an exceptional guest experience at every touch point
Assists customers in the studio when Interior Designers are not available
Drive a guest focused atmosphere and ensures the highest level of service utilizing our selling model
Demonstrate strong product knowledge
Maintain operational and reporting standards
Promptly solve guest concerns
Perform proactive and consistent follow-up with all guests before and after the sale and at delivery
Encourage and support Interior Designers and other Operations Assistants
Participate in weekly one on ones and team meetings and weekly lead/business review
Partner with Visual Manager and other Operations Assistants regarding all aspects of merchandising and inventory control
Maintain up-to-date product and systems knowledge
Review all orders for complete accuracy and 100% compliance with all standards
Communicate effectively and consistently with clients and team members
Maintain all tagging standards and assist with tagging procedures
Participate in weekly team meeting and weekly lead reviews
Client in-home design scheduling
Qualification
Required
Perform all opening and closing duties as directed
Responsible for recording all hours worked
Review and acts upon all email and MAPP communications
Reinforce and drive all aspects of an exceptional guest experience at every touch point
Assists customers in the studio when Interior Designers are not available
Drive a guest focused atmosphere and ensures the highest level of service utilizing our selling model
Demonstrate strong product knowledge
Maintain operational and reporting standards
Promptly solve guest concerns
Perform proactive and consistent follow-up with all guests before and after the sale and at delivery
Encourage and support Interior Designers and other Operations Assistants
Participate in weekly one on ones and team meetings and weekly lead/business review
Partner with Visual Manager and other Operations Assistants regarding all aspects of merchandising and inventory control
Maintain up-to-date product and systems knowledge
Review all orders for complete accuracy and 100% compliance with all standards
Communicate effectively and consistently with clients and team members
Maintain all tagging standards and assist with tagging procedures
Participate in weekly team meeting and weekly lead reviews
Client in-home design scheduling
Benefits
Exceptional advancement opportunities
Competitive earnings, incentive opportunities, and generous employee discount
Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
Flex spending plan
401K retirement program and 529 college savings plan
Paid vacations and holidays (Full-time employees only)
Company
Arhaus
Arhaus is a premiere retail chain that designs, manufactures, and sells home furnishings both at retail locations and online.
Funding
Current Stage
Public CompanyTotal Funding
$150MKey Investors
Monroe Capital
2023-08-16Post Ipo Secondary· $120M
2021-11-04IPO
2017-06-27Debt Financing· $30M
Recent News
Designers Today
2025-12-30
2025-12-06
2025-11-26
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