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Clarivate · 10 hours ago

Public Library Account Manager (West Coast)

Chandler, AZ

Full-time

Onsite

Mid, Senior Level

$84K/yr - $105K/yr

5+ years exp

Clarivate is seeking a passionate Account Manager to join their Public Library Software Group. The role involves building strong relationships with libraries across the West Coast, driving client success, and expanding product adoption to empower libraries through technology and services.

AnalyticsInformation ServicesInformation TechnologyInnovation Management

Responsibilities

Establish and maintain a system of regular communication with clients to include phone calls and onsite visits

Ensure knowledge of client’s product mix and how the solution is used by the client

Create and execute account plans which include financial objectives for strategic accounts

Ensure clients are aware of Innovative events, products and service offerings that would benefit the client

Create consulting services opportunities and engaging other Innovative resources to achieve the customers’ goals

Create call/visit reports to document findings and to communicate internally

Qualification

Library technology expertiseClient relationship managementField sales experienceIntegrated Library SystemsResilienceEmotional IntelligenceAdaptabilityTeam player