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Associa · 1 hour ago

Administrative Assistant

Pawleys Island, SC

Full-time

Onsite

New Grad, Entry Level

Associa is a leading company in community management with over 225 branch offices across North America. They are seeking a Home Owner Association Administrator to provide excellent customer service and administrative support, maintaining homeowner files and coordinating with management and the Board of Directors.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Maintains and updates homeowner files in Software and hard copy on-site files

Provides information by answering homeowner questions relating to the Community and escalates questions that require attention from management

Maintains homeowner violations in Accounting Software, prepares violation letters and coordinates with the accounting department on assessing fines to homeowner accounts

Maintains homeowner Architectural Review applications and documents, and executes the process to and from the Architectural Review Committee. Attend ARC meetings

Coordinates with Manager on daily tasks and scheduling of meetings

Assists the Manager in preparing for and attending Board and Annual Meetings and prepares minutes

Communicates with the Board of Directors on meeting scheduling and provides any requested documentation

Maintains and updates documents on Community websites

Drafts correspondence to owners, vendors and Board Members

Represents the company and communities by maintaining a professional and positive appearance and demeanor while working

Contributes to team effort by accomplishing related results as needed and communicating and coordinating with staff members

Other duties as assigned

Qualification

Microsoft OfficeCustomer serviceBusiness correspondenceOffice equipment operationTeam collaborationTime managementConfidentialityDetail-oriented

Required

Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level

Professional customer service skills

Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level

Partner with multiple stakeholders, for example community managers, vendors, peers, clients

Ability to interpret verbal and/or written instructions at a proficient level

Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team

Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution

Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities

Knowledge of company policies, procedures, and forms

Must be able to work effectively with others in person and in group setting

Must be able to prioritize, manage time, and meet deadlines

Must be able to interpret verbal and/or written instructions at a proficient level

Must be able to communicate effectively and professionally on phone, email, and in-person

Must be able to operate general office equipment (copier, fax, phone systems, etc.)

Must be able to sit (for long periods of time), stand (for long periods of time), walk, kneel, reach with hands and arms, stoop, crawl, talk, hear, push, pull, grasp, use hands and fingers, have clear vision and lift up to 25 pounds