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SchoolsFirst Federal Credit Union · 7 hours ago

Personal Banker (Member Service Representative II)

Lancaster, CA

Part-time

Onsite

Entry Level

$24.20/hr - $35.09/hr

1+ years exp

SchoolsFirst Federal Credit Union is dedicated to providing exceptional service and fostering a diverse and inclusive workplace. They are seeking a Personal Banker (Member Service Representative II) who will provide world-class member service, process transactions, and promote credit union products and services to build relationships with members.

Finance

Comp. & Benefits

Responsibilities

Provides World Class Member service to Members visiting branch/service center locations

Provides information and promotes credit union products and services to build relationships

Processes transactions in the general areas of savings, loans, and auxiliary credit union services

Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, etc

Performs vault and night drop duties as assigned

Assists with the morning and evening preparation of the branch, and other team members as needed throughout the day

Performs other related duties as assigned or requested

Has working knowledge of credit union savings and consumer loan products and all services

Has basic knowledge of real estate products

Maintains cash and negotiables

Provides suggestions for streamlining department and credit union operations

Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members

Performs research on accounts, identifies and corrects Member account problems

Delivers World Class face-to-face service to Members requesting account assistance

Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, addressing their concerns and gaining agreement

All team members must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties

Performs other related duties as assigned or requested

Performs other duties as assigned

Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties

Qualification

Member serviceCredit union productsConsumer loansRegulatory complianceTeam collaboration

Required

High School Diploma or GED required

1-3 years of previous related experience required

Company

SchoolsFirst Federal Credit Union

Glassdoor3.7

Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members.

Founded in 1934

Tustin, California, USA

1001-5000 employees