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Globe Life · 1 day ago

Agent Licensing Specialist (Remote)

United States

Full-time

Remote

New Grad, Entry Level

American Income Life is committed to empowering employees and fostering a caring culture. They are seeking an Agent Licensing Specialist responsible for managing the life cycle of agents, ensuring compliance, and providing exceptional customer service.

Financial ServicesInsurance

Responsibilities

Gathering and reporting of information

Problem solving and evaluating various agency related tasks and reports in a timely manner

Perform various clerical duties and data entry with a high degree of accuracy

Exercise judgmental decisions in an independent manner based on company guidelines

Effectively communicate verbally and in writing

Meet department deadlines and efficiently handle distribution to appropriate parties

Utilize various resources to gather information as needed to make informed decisions

Handle diverse assignments as become necessary in the department, such as internal audit, compliance discussions as well as handling complaints as needed

Qualification

Data entryCustomer serviceMicrosoft WordMicrosoft ExcelMicrosoft OutlookProblem solvingAttention to detailVerbal communicationWritten communicationOrganizational skills

Required

Minimum typing requirement of 40 wpm

Must possess a High School diploma or equivalent thereof

Ability to learn standard office equipment as well as various software packages required by the department, including but not limited to Word, Excel, Outlook and the ability to learn other programs and applications

Ability to understand and apply a variety of oral and written instructions, demonstrates initiative. Must be organized with attention to detail to meet necessary deadlines

Must be flexible to changes in processes and procedures as determined by management or Regulatory entities

Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally

Ability to meet department production requirements with efficiency and accuracy