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Siemens · 4 hours ago

Building Automation Service Specialist

Pittsburgh, PA

Full-time

Onsite

Mid Level

3+ years exp

Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. The Building Automation Service Specialist will perform tasks on automation systems, including maintenance, projects, and emergency service calls, while ensuring customer satisfaction and energy efficiency.

Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things

No H1B

Responsibilities

Execute digitalization and standard service operations strategies

Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel

Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path

Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment

Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types

Responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules

Maintain complete and accurate documentation of services performed and generate reports within Siemens tools

Provide instructions to customer personnel regarding proper system operations and assist with training

Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects

Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs perform other duties as assigned

Develop strong working relationships with internal and external customers, identify needs, and resolve issues

Work Overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)

Work Rotational On-Call and/or Minimal Overnight Travel

Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines

Qualification

Electro-mechanical experiencePreventive maintenanceBuilding automation systemsOpen protocols BACnetOpen protocols ModbusPLC programmingMicrosoft OfficeCustomer service skillsTroubleshooting

Required

Electro-mechanical experience (either in a previous role or through education) and user PC/software skill

3+ years of experience performing preventive maintenance and diagnostics of automation systems

Demonstrated on-the-job experience with: Open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking

Engineering concepts, programming, job start-up and checkout, and troubleshooting

Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions

Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted

Experience with Microsoft Office (Word, Excel, and Outlook)

Must be 18 years of age and possess a valid driver's license with limited violations

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship