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Alera Group, Inc. · 1 month ago

Senior Account Administrator

Tulsa, Oklahoma

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Alera Group is seeking a Senior Account Administrator to join their Employee Benefits Health and Welfare team. This role involves providing exceptional service while collaborating with Account Managers, Executives, and Consultants to manage employee benefits for clients.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Responsibilities

Assist with all aspects of the placement and service of employee benefits for Alera Group clients, including but not limited to:

Work with vendor/carriers/providers and/or other external partner, as appropriate, to resolve claims and other benefit-related issues

Handles all in-force client service issues and processing requests

Explains administrative processes for employee enrollment/change/terminations using correct carrier forms

Update benefits client portal websites (as requested)

Assists with audits, required filings and other compliance related initiatives

Coordinate the annual Open Enrollment process

Retrieve & coordinate the data collection and submission of claims reporting & information to partner vendors

Remain current on legislative updates affecting the benefits function to ensure regulatory compliance

Assists with related special projects as required

Performs other related duties as assigned by management

Qualification

Customer ServiceHealthWelfare BenefitsMS Office SuiteZywave ProductsMulti-taskingOrganizational SkillsDetail OrientedCollaborative Teamwork

Required

3 - 4 Years Experience

Customer Service oriented

Knowledge of health and welfare employee benefits and ACA requirements

Ability to work with others at all levels both internally and externally in a professional manner

Ability to be highly organized & detail oriented in a fast-paced environment

Proficiency in MS Office Suite (Outlook and Excel proficiency required)

Enjoy working in, and actively helps to support and cultivate, a collaborative team atmosphere

Ability to multi-task and shift priorities as necessary

Preferred

College degree preferred but not required; Experience equivalent considered

Experience with Zywave products such as BrokerageBuilder preferred

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Much more

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017

Deerfield, Illinois, USA

1001-5000 employees