Rise Services, Inc. ยท 1 month ago
Residential Assistant Director
La Grande, OR
Full-time
Onsite
Mid, Senior Level
2+ years expRise Services, Inc. is a non-profit organization that specializes in home and community-based support services for individuals with developmental disabilities and mental health challenges. They are seeking a Residential Assistant Director to oversee residential group homes, providing leadership and support to staff while ensuring the highest quality of life for the individuals served.
Health CareNon Profit
Responsibilities
Screen initial interest phone calls and emails. Field all intake material/referral documentation and assign cases to your team
Utilize our internal systems to process referrals, ensuring all steps are complete prior to services beginning
Provide mentoring and guidance to Coordinators in regards to maintenance of caseload, documentation, licensing compliance, and professional development. Ensure accountability of Coordinators to perform essential job functions. Serve as a role model and resource to Coordinators, including demonstration of work duties, professional mannerisms, written feedback, problem solving, crisis intervention, and training of employees
Maintain professional support and relationship with funding sources and families within your region. Serve as mediation to address customer concerns and feedback. This can include assistance in responding to crisis situations or crisis referrals
Demonstrate knowledge regarding RISE policies and procedures, company changes, and the types of supports RISE provides in their region/district
Represent RISE in a professional and knowledgeable manner when interacting with people in the community and others associated with RISE
Participate with the people RISE supports by interacting with them in a positive manner with dignity and respect
Adhere to budgetary guidelines, including accountability for use of program funds. Assist with invoicing, billing, and aging processes on a monthly basis. Review program budget as needed
Conduct and attend internal meetings with Coordinators, Behavior Consultants, Administrative Assistants, and Residential Services management teams
Assures that programs meet licensing/quality assurance requirements
Qualification
Required
Must have a Bachelors degree in the field of social services, developmental disabilities, mental health, child development, and/or other related fields or equivalent and two (2) years of supervisory experience in the field; or four (4) years experience in the field and two (2) years supervisory experience in lieu of Bachelors degree
Experience monitoring programs/systems for quality assurance
Familiarity with the principles of social services and the implementation of state licensing requirements
Familiarity of medical and psychological terminology, teaching principles, human behavior or principles and psychology useful and appropriate for different diagnosis
Self-directed, works with minimal supervision
Able to complete a background check and obtain a Fingerprint Clearance Card
Must pass a criminal background check, pre-employment drug test, be 21 years of age, have a valid driver's license and good driving record
Must have verbal and written communication skills adequate to the specific job task required, including appropriate telephone etiquette and skills
Ability to maintain accurate documentation and interpret all policy and licensing rules
Ability to manage multiple tasks and competing priorities
Ability to take initiative to make process and program improvements
Ability to create opportunities for and within the Residential Department
Knowledge of Microsoft Office software
Ability to work flexible hours
Ability to travel as needed
Benefits
Paid training (in person and online)
Medical, dental and vision package
Tuition reimbursement programs
14 paid holidays
Generous vacation time
Retirement planning
Disability & Life insurance
Pet insurance and discounts
Ongoing career opportunities and more!
Family medical, dental, vision, paid vacation, holidays, and sick pay, and 403B saving and retirement plan
Company
Rise Services, Inc.
RISE provides services for people with disabilities, residential settings, employment, managed care, home & community-based services.
1001-5000 employees
H1B Sponsorship
Rise Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageLeadership Team
Mindi Mitchell, MBA
Chief Operations Officer
Company data provided by crunchbase