Paymentus · 1 month ago
Technical Implementation PM I
Charlotte, NC
Full-time
Onsite
New Grad, Entry LevelPaymentus Group Inc is seeking a Technical Implementation Manager to collaborate with cross-functional teams and ensure successful project implementations. The role involves serving as the primary contact for clients, managing project completion, and solving implementation challenges while becoming a product expert.
Financial ServicesFinTechPaymentsSoftware
Responsibilities
Serve as the primary point of contact/driver for project completion with existing customers through implementation. Establish processes/procedures to manage customer portfolio activity
Become a product expert, with a strong understanding of configurations and data integration
Work cross functionally internally to solve implementation challenges
Demonstrate understanding of web-based applications, APIs, and data integration
Monitor new client implementations and existing client support; provide daily problem solving, coordination and leadership as required
Actively contribute to sprint tasks
Work cross functionally internally to solve implementation challenges
Work with the Client's technical team to smoothen up the integration
POC to answer any Technical questions should they have throughout the implementation
Partner with technical and operations resources as they develop integrated software solutions and support systems to serve the partners and clients
Maintain ongoing reporting of partner/client status and activities
Management of multiple complex SAAS projects and implementations
Ability to proactively troubleshoot and solve problems with limited supervision
Fosters collaboration and positive team environment
Qualification
Required
Candidates must exhibit experience in a client-facing role, leading a multi-position team, and implementing successful project plans with a focus on client support
Proven working experience in implementations
Candidates must demonstrate solid business background experience and experience in implementations, alongside excellent professional written and verbal communication skills while communicating with client managers, directors, and VPs
Strong interpersonal skills, core values, including a positive attitude, balance, creativity, determination, and teamwork are vital
Proven experience as a self-starter is an added advantage with the capability to identify the need for and develop processes and materials
Preferred
Familiarity with Smart Sheet, Jira, and Salesforce is advantageous, but not necessary
Knowledge of financial services or banking is a plus, but not required
Company
Paymentus
Paymentus is a provider of cloud-based bill payment technology solutions and services for some of the largest installations.
Founded in 2004
1001-5000 employees
H1B Sponsorship
Paymentus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (1)
2022 (11)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$3.6MKey Investors
Relay Ventures
2021-05-26IPO
2011-09-15Private Equity
2007-08-10Series Unknown· $3.6M
Leadership Team
Sanjay Kalra
SVP and Chief Financial Officer
David Maddox
National Sales Director
Recent News
2025-11-08
2025-11-04
2025-11-04
Company data provided by crunchbase