Regions Bank · 1 month ago
Bilingual Loan Servicing Customer Service Representative
Hattiesburg, MS
Full-time
Onsite
Entry Level
$31K/yr - $36K/yr
1+ years expRegions Bank is focused on providing a career-oriented environment for its associates. The Bilingual Loan Servicing Customer Service Representative will respond to customer inquiries and complaints regarding Loan Servicing products or services, ensuring customer satisfaction and adherence to company policies.
BankingInsurance
Responsibilities
Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Works with either close supervision or under clearly defined procedures
May make periodic calls to existing customers to determine satisfaction with the company, products, and services
Qualification
Required
High School Diploma or GED
Applicants will be expected to pass any assessment associated with the position
Ability to work in a fast-paced environment
Basic computer skills
Excellent customer service skills
Good verbal and written communication skills
Must be fluent in Spanish and English
Preferred
One (1) year of customer service or related experience
Benefits
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Company
Regions Bank
Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services.
10001+ employees
H1B Sponsorship
Regions Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (40)
2023 (41)
2022 (42)
2021 (32)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
unknown2018-04-06Acquired
Leadership Team
Brian Happel
Executive Vice President and Fort Worth Market CEO
Daniel Hobbs
Executive Vice President, Head of Corporate Finance and Business Lines CFO
Recent News
2024-04-30
Business Journals
2024-04-28
Company data provided by crunchbase