Lowe's Companies, Inc. · 10 hours ago
Full Time - Asset Protection Agent - Day
Garner, NC
Full-time
Onsite
Entry Level
1+ years expLowe's Companies, Inc. is a leading home improvement retailer, and they are seeking an Asset Protection Agent to enhance store security and customer service. The role involves training associates on theft deterrence, monitoring store activities for potential theft, and collaborating with leadership to address theft trends and maintain a safe environment.
HardwareHome RenovationManufacturing
Responsibilities
Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives
Deliver SMART customer service and ensure associates have the resources to do the same
Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
Conduct external theft apprehensions and interviews in accordance with laws and company policy
Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
Assist in internal investigations and provide evidence when needed
Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers
Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk
Respond effectively to potentially violent situations, ensuring safety and composure
This role may be assigned additional duties and responsibilities in support of business needs
Qualification
Required
High School Diploma and 1-2 Years relevant work experience (e.g. security, retail investigations, loss prevention)
Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
Ability to stand, sit, and perform job duties for extended periods
Ability to lift at least 25 pounds without assistance; may lift more than 25 pounds with or without assistance
Generally scheduled for 40 hours per week; additional hours may be required based on business needs
Requires morning, afternoon, and evening availability on any day of the week
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position
National certified training program (e.g., Wicklander-Zuwalski or Reed training)
Professional accreditation (e.g., APQ, APC) or equivalent experience
Preferred
Associate degree in Psychology, Criminal Justice, or related field
1-2 Years experience conducting retail investigations
1-2 Years experience using physical security systems (CCTV, EAS)
Experience investigating Organized Crime and asset protection cases
Investigating Organized Crime and asset protection cases
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (306)
2024 (312)
2023 (391)
2022 (359)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
Digital Commerce 360
2025-12-31
2025-12-31
Company data provided by crunchbase