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ServiceMaster Restore® · 5 months ago

Restoration Contents Associate

Azusa, CA 91702

Full-time, Contract

Onsite

New Grad, Entry Level

$17/hr - $20/hr

ServiceMaster Restore® is a leading provider of essential services aimed at restoring properties and contents. The Restoration Contents Associate assists in monitoring and completing restoration jobs, ensuring proper documentation, and providing excellent customer service throughout the restoration process.

Consumer Services

Responsibilities

Work under supervision in residential and commercial settings handling personal property (contents) as follows: Assists with work orders, ensures appropriate equipment and supplies are loaded on truck needed for job

Completes assigned jobs according to company processes while maintaining quality control on each job with urgency

Inventory, pack, transport customer belongings per company guidelines

Restore, clean and deodorize personal belongings per company guidelines

Track and document contents throughout the restoration process

Performs fire/smoke damage repair and tasks to include cleaning of customers' homes and businesses, pack-out of contents, and removing/disposing of non-salvageable materials, as directed by supervisor

Assists in ensuring equipment, supplies, vehicles, and products are properly handled

Helps to ensure customer satisfaction and obtaining any necessary documentation

Communicates clearly and professionally with customers, communicates customer issues, daily job activities with supervisor and key company staff

Qualification

Disaster restoration knowledgeDry Cleaning experienceAttention to detailAttitudeAvailabilityPrioritizeActive all dayValid Drivers’ LicenseReliabilityCommunication skills

Required

Ability to work in a demanding, fast-paced environment

Good Attitude

Attention to detail is critical

Availability and Reliability

Valid Drivers' License and satisfactory driving record

Good verbal and written and communication skills

Ability to be active all day

Must be able to prioritize activities and meet deadlines

Report to work on time in a clean, complete uniform

Read and follow product label usage instruction

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects

Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required

Express or exchange ideas with others and receive and act on detailed information given

For safety reasons, respirators, which are used in certain situations, must be able to seal to your face

Inside and outside working conditions: The change of environment such as with or without air conditioning and heating

Preferred

Dry Cleaning experience preferred but not required

Some knowledge of disaster restoration industry

Benefits

Opportunity for advancement

Paid time off

Training & development

Company

ServiceMaster Restore®

ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners.

Founded in 1971