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Family Bridges, Inc. · 2 months ago

Community Healing Specialist (C.R.I.S.E.S.)

Oakland, CA

Full-time

Onsite

New Grad, Entry Level

$25/hr - $28/hr

Family Bridges, Inc. is a non-profit organization dedicated to restoring hope and inspiring change through transformative relationships. The Community Healing Specialist is responsible for conducting proactive outreach, building community relationships, and providing crisis interventions to empower individuals and foster community well-being.

CommunitiesHealth CareHome Health CareNon Profit

Responsibilities

Initiate proactive outreach with community members, including houseless and formerly incarcerated populations, by walking assigned routes

Identify crises or areas requiring early intervention

Build relationships with community members to foster trust and engagement

Provide immediate crisis intervention in non-violent situations to ensure safety and de-escalate conflicts

Conduct regular check-ins with clients to assess ongoing needs and adjust support plans

Connect clients to essential resources (e.g., food banks, shelters, medical facilities) and accompany them as needed to ensure access

Stay updated on community resources to provide timely and relevant referrals

Distribute educational materials on trauma, conflict resolution, or resource navigation to empower community members

Maintain detailed records of client interactions, referrals, and progress using organizational software

Report systemic gaps in resources to supervisors to drive program improvements

Participate in team meetings and training to enhance skills and contribute to program improvement

Perform other duties as assigned by supervisors

Qualification

Crisis interventionTrauma-informed careConflict resolutionMotivational interviewingInterpersonal skillsProblem-solvingBilingualMicrosoft 365 SuiteSlackEmpathyTeam collaborationFlexibility

Required

High school diploma or equivalent

Experience in client-based care, such as: non-violent communication, conflict resolution, trauma-informed care, emotional regulation techniques, motivational interviewing

Experience working with vulnerable populations, including houseless individuals, formerly incarcerated individuals, individuals living with substance use or serious mental health conditions

Strong interpersonal and communication skills to build trust and rapport with diverse populations

Ability to empathize with others while maintaining professional boundaries

Demonstrated problem-solving and crisis de-escalation skills, including the ability to remain calm and effective in high-stress situations

Ability to work collaboratively in a team as well as independently with minimal supervision

Commitment to ethical work standards, including maintaining a professional demeanor and being free from the influence of alcohol or drugs during work hours

Flexibility and adaptability to respond to the dynamic needs of clients and the community

Willingness to participate in ongoing training to enhance trauma-informed, culturally responsive practices and other job-related skills

Ability to maintain detailed records and use organizational software for documentation and reporting