Nasuni · 1 month ago
Manager, Renewals
Boston, Massachusetts, United States
Full-time
Onsite
Mid, Senior Level
7+ years expNasuni is a company that delivers a unified data platform for enterprises managing unstructured data, enhancing business resiliency and data management. The Manager, Renewals leads a team of Renewal Specialists to ensure customer renewals are executed efficiently, driving revenue retention and forecasting accuracy. This role requires collaboration with various teams to standardize processes and maintain a customer-centric approach.
Cloud Data ServicesData StorageEnterprise SoftwareFile SharingInformation Technology
Responsibilities
Lead, coach, and develop a team of Renewal Specialists to achieve retention and renewal targets
Manage renewal operations for assigned customer segments, ensuring timely and accurate quoting, forecasting, and closure
Foster accountability for renewals execution, pipeline management, and performance metrics across the team
Partner with Account Executives (AEs), Customer Success Managers (CSMs), and Sales Operations to align renewal strategy and processes
Monitor renewal forecasts, retention rates, and revenue metrics, identifying trends and risks
Conduct regular deal reviews and performance check-ins to ensure data accuracy and forecast reliability
Identify and implement process improvements to increase efficiency, reduce risk, and enhance the customer renewal experience
Collaborate cross-functionally with Finance, Legal, and Revenue Operations to resolve complex renewal or contract issues
Support strategic initiatives from the Director and SVP of Sales to scale the renewals function globally
Hire, train, and onboard new team members while fostering a high-performance, customer-focused culture
Qualification
Required
Bachelor's degree in business, marketing, or related field; MBA or advanced training preferred
7+ years of SaaS experience, including 2+ years leading a renewals, sales operations, or customer success team
Proven success managing and developing high-performing teams in a fast-paced SaaS environment
Strong understanding of renewal management, ARR forecasting, and SaaS retention metrics
Demonstrated experience with Salesforce CRM and CPQ; strong data literacy with ability to interpret reports and metrics
Excellent communication, organization, and stakeholder management skills
Ability to drive cross-functional collaboration and influence outcomes without direct authority
Strategic thinker who can balance process discipline with customer responsiveness
Benefits
Best in class employee onboarding and training
"Take What You Need” paid time off policy
Comprehensive health, dental and vision plans
Company-paid life and disability insurance
401(k) and Roth IRA retirement plan
Generous employee referral bonuses
Flexible remote work policy
10 Paid Holidays
Wide array of wellbeing offerings
Pre-tax savings accounts with company contributions
Great team culture and social activities
Collaborative workspaces
Free on-site fitness centers and stocked kitchens in select office locations
Professional development resources
Company
Nasuni
Nasuni is a cloud storage company that provides hybrid cloud-based storage and file-sharing platforms to manage file growth.
501-1000 employees
H1B Sponsorship
Nasuni has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (5)
2022 (8)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$247MKey Investors
Sixth StreetSilicon Valley BankTitanium Ventures
2024-07-09Acquired
2022-03-24Series Unknown· $60M
2020-07-14Series Unknown· $25M
Leadership Team
John Capello
Vice President Strategy, Field CTO
Ray Hale
Chief Financial Officer
Recent News
2025-10-24
Company data provided by crunchbase