iCapital · 1 week ago
Head of US Platform Operations - Senior Vice President
Salt Lake City, UT
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $200K/yr
10+ years expiCapital is seeking a highly driven and strategic leader to join the Platform Operations team as the US team lead. This role involves overseeing client-facing support and technical operations within iCapital’s alternative investment platform, ensuring operational excellence and exceptional client experiences. The ideal candidate will lead the team, implement process improvements, and collaborate with various internal teams to drive best-in-class execution.
Asset ManagementBankingFinancial ServicesFinTech
Responsibilities
Lead Platform Operations across the pre- and post-trade alternative investment lifecycle including fund configuration and white label support
Manage, mentor, and develop the team, fostering a collaborative high-performing culture, ensuring resources are aligned, SLAs are met, and BAU activities run seamlessly
Serve as the escalation point and subject matter expert, fostering trust with clients, partners, and internal stakeholders
Identify, design, and implement automation and process improvements that enhance efficiency and scalability
Leverage data analysis and reporting tools to support informed decision-making and continuous improvement
Lead high-impact projects from initiation through execution, including scoping, requirements, risk mitigation, and delivery
Provide transparent updates to senior leadership, ensuring accountability and alignment with the company strategy
Collaborate with the Origination, Product and Relation Management teams to deliver best in class execution
Support business development efforts by bringing operational expertise into client discussions and proposals
Qualification
Required
10+ years of experience in alternative investment operations
Proven track record leading and developing operational teams
Bachelor's degree in business, economics, finance, or a related field
Strong technical and analytical skills, with the ability to troubleshoot complex issues and drive solutions
Excellent interpersonal and communication skills, able to convey complex concepts to diverse audiences
Proficient in Excel, SQL, and Tableau
Exceptional organizational, communication, and relationship-management skills
Demonstrated ability to thrive in fast-paced environments and manage competing priorities
Familiar with emerging technologies, including GenAI, and ability to apply them to operational solutions
Preferred
Experience collaborating cross-functionally with Custodians, Fund Administrators, and Reporting Providers, with a proven ability to manage complex counterparties and ensure seamless data and cash flow reconciliation is preferred
Advanced degree (MBA or related field) is preferred
Benefits
Equity for all full-time employees
Annual performance bonus
Comprehensive benefits package
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental
Vision
Telemedicine
Virtual mental health counseling
Parental leave
Unlimited paid time off (PTO)
Company
iCapital
Innovating at the intersection of technology and investment opportunity, iCapital streamlines the integration of alternative investment strategies into client portfolios.
1001-5000 employees
H1B Sponsorship
iCapital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (6)
2021 (10)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$1.55BKey Investors
Bank of AmericaTemasek HoldingsPing An Global Voyager
2025-07-10Private Equity· $820M
2022-06-23Corporate Round
2021-12-23Series Unknown· $50M
Leadership Team
Dan Vene
Co-Founder and Managing Partner
Nick Veronis
Managing Partner & Co-Founder
Recent News
2025-12-18
Company data provided by crunchbase