Chubb · 1 month ago
Senior Claim Director-Builders Risk
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
$105K/yr - $179K/yr
10+ years expChubb is a world leader in insurance, providing a diverse range of insurance products globally. The Senior Claim Director for Builders Risk is responsible for investigating and settling complex claims while ensuring exceptional customer service and maintaining high-quality claim files.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Confirm coverage of claims by reviewing policies and documents submitted in support of claims
Analyze coverage and communicate coverage positions under direction of manager and coverage unit
Conduct, coordinate, and direct investigation of builders risk claims
Direct and monitor assignments to experts and underlying defense counsel
Evaluate information on coverage and damage to determine the extent of the loss exposure
Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes
Effectively evaluate contract language and identify coverage issues
Maintain an active file diary to more file toward resolution
Recognize and pursue recovery
Adhere to all statutory and regulatory fair claims practices
Recognize and identify potential fraudulent claims
Effectively control the use, work product and expenses of outside vendors
Develop and maintain strong business relationships with internal and external business partners/clients
Serve as a technical resource to lesser experienced adjusters on the team
Successfully contribute to the development and delivery of the team’s goals, objectives and results
Qualification
Required
Bachelor's Degree preferred or equivalent experience
10+ years of commercial property claims adjusting experience
Current adjuster licenses in one or more states preferred
Should have high degree of specialized and technical competence in the handling of high exposure claims with emphasis on hands-on file management
Knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus
Ability to work independently and assimilate learning materials on many different subjects from various sources
Authoritative knowledge of the company's coverage, products, services, and liabilities
Ability to make independent decisions using best practices for guidance
Jurisdictional claims handling experience
An aptitude for evaluating, analyzing, and interpreting information
Excellent verbal and written communication skills
Ability to work well in a team environment
Innovative thinker with ability to multi-task
Ability to deal with customers in a professional manner
Ability to self-motivate and self-start
Strong interpersonal, negotiation and customer service skills
Must be able to effectively work in a team environment
Benefits
Comprehensive benefits package
Discretionary annual incentive program
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
2026-01-08
2025-12-30
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