LA Family Housing · 7 hours ago
Risk Management Officer
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development, dedicated to ending homelessness. The Risk Management Officer will support the agency by identifying and managing operational, financial, safety, and security risks while developing and overseeing an enterprise risk management program.
CommunitiesInternetNon ProfitReal EstateSocial Impact
Responsibilities
Lead the identification, assessment, communication, measurement, and management of risk throughout the agency
Develop practical tools such as heat maps and dashboards to assist in prioritizing Risk Management initiatives and projects
Utilize trends and benchmarks both internally and externally to identify areas most in need of improvement to minimize safety concerns and reduce vulnerabilities and liabilities
Maintain subject matter expertise on Cal-OSHA and other administrative regulations relating to work place safety
Identify and lead staff trainings on agency-wide risk related policies and procedures such as Workplace Violence Prevention and Injury and Illness Prevention programs
Develop crisis response strategies in partnership with agency executive leadership
Create contingency plans to be deployed in the event of various crises
Under supervision of the General Counsel, identify and build out additional Risk department position or positions that will report to the Risk Management Officer to address particular needs including but not limited to emergency preparedness and safety
Actively participate in the hiring process, including interviewing, onboarding and training of additional Risk department personnel
Recommends corrective action plans where appropriate
Evaluate existing policies and procedures to identify areas in need of improvement through Risk Management lense
Maintain awareness of trends and developments in risk management that are, or may become, significant to the organization
Lead analysis of overall insurance program structure and coverage limits
Act as needed as contact between carriers and brokers, vendors, and management on all insurance-related matters
Coordinate and monitor insurance claims and loss control services from insurance carriers and brokers
Coordinate with contract compliance personnel to ensure contract-driven insurance requirements are met
Review property and casualty liability risk exposures relative to existing insurance and coverages available, recommending changes where appropriate
In collaboration with relevant departments, lead annual renewal applications for all insurance policies
Collaborate with HR on workers compensation matters such as ergonomic assessments and annual workers compensation audit
Oversee third party security services provider and act as liaison between vendor and LAFH to ensure that issues and concerns are communicated and addressed effectively
Develop and execute a security program strategy for sites where third party security services are not provided
Develop and manage security budget, including procurement of security equipment and services
Oversee the day-to-day operations of the security program
Develop and maintain relationship with key stakeholders including neighboring residents, businesses, law enforcement and emergency services
Serve as point of contact for security emergencies
Communicate Risk department goals, safety practices and deadlines to team
Coach and develop direct supervisees and assess performance
Review and approve timesheets for Risk department personnel
Ensure clear communication of departmental goals and outcome measurements
Additional tasks, projects, and responsibilities as assigned by supervisor
Qualification
Required
Bachelor's degree in Business, Legal, Finance, Accounting, Risk Management, or related field
Minimum of seven (7) years proven experience as a Risk Manager or any combination of education, certifications, training, and experience which demonstrates the ability to perform the duties of the position
Experience in developing and implementing enterprise risk management programs using established standards such as ISO 31000 or COSO
Excellent written and oral communication and presentation skills. Strong interpersonal skills
Proven ability to develop innovative approaches to new challenges and needs
Demonstrated resourcefulness and creativity in developing solutions across multiple departments
Familiarity with industry risk management and security standards and regulations
Superior organization, project management skills and attention to detail
High level of commitment to quality work product and organizational ethics, integrity, and compliance
Demonstrated decision making, critical analysis and problem-solving skills
Ability to multi-task and meet deadlines with minimal supervision
Ability to work in a fast-paced team environment
Maintain and execute confidential information according to HIPAA standards
Obtain and maintains CPR/First Aid Certification
Ability to pass post-offer Tuberculosis (TB) clearances
Ability to work a 9/80 work schedule
Preferred
Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management (ARM) designations
Knowledge of OSHA, ANSI, Building Codes and Fire Codes
Knowledge of local, state and federal laws applicable to the insurance industry
Knowledge of insurance claims practices
Knowledge of torts, contracts and subrogation as it applies to claims practices
Benefits
Health
Dental
Vision
Life Insurance
403B Retirement Plan
529 Education Savings Plan
Long Term Disability
Employee Assistance Program
Flexible Spending Accounts (FSA)
Legal Access Plan
Employee Appreciation Program
Company Sponsored Employee Events
Staff Development
9/80 Alternative Work Schedule
Paid Sick
Vacation
13 Observed Holidays
Public Service Loan Forgiveness Program Eligibility
More!
Company
LA Family Housing
LA Family Housing helps people transition out of homelessness.
Funding
Current Stage
Late StageTotal Funding
$6.3MKey Investors
Health NetWeingart FoundationDay One Fund
2025-11-13Grant· $1M
2023-09-01Grant· $0.3M
2018-11-20Grant· $5M
Recent News
2025-09-21
Pasadena Star News
2025-03-21
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