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Rural King · 2 months ago

Mechanic I

Chillicothe

Full-time

Onsite

New Grad, Entry Level

$18.25/hr - $22.25/hr

Rural King is a Farm and Home Store dedicated to creating a positive workplace for associates. The Mechanic I role involves overseeing the small engine repair shop, managing work orders, conducting equipment servicing, and ensuring high-quality customer service.

AgricultureE-CommerceFarmingRetail

Responsibilities

Deliver exceptional customer service, ensuring timely and high-quality onsite repair services for all assigned work orders

Enforce equipment and tool safety protocols, ensuring secure and proper usage

Oversee the lawful handling, storage, and disposal of hazardous materials as required

Complete necessary warranty paperwork and submissions promptly in accordance with manufacturer guidelines

Maintain accurate daily documentation of performed work and progress

Preserve a safe, clean, and organized shop environment in alignment with managerial expectations

Manage special order parts for work orders as necessary

Perform service tasks in a safe and efficient manner, adhering to manufacturer specifications

Utilize computer systems to identify parts, troubleshoot issues, document repairs, order components, and process claims

Perform preventative maintenance and intermediate level servicing on customer and company-owned machines

Assist in loading and unloading customer machines for repairs and deliveries

Interpret and comprehend operating and repair manuals, system diagrams, blueprints, and drawings

Exhibit effective communication skills, interacting professionally with diverse audiences, including customers, for sales support and education purposes

Provide regular work updates, highlighting completed tasks, identified issues, and forthcoming schedules

Assist in the loading and unloading of customer and company-owned machinery for repairs and deliveries

Engage in preventative maintenance and basic servicing of customer and company machines

Participate in equipment sales processes when required

Manage multiple priorities, effectively organize workloads, and meet established deadlines

Safely operate various machinery and equipment, such as forklifts, gantry cranes, electric hoists, servicing tools, diagnostic equipment, and multimeters

Utilize general office equipment, including keyboard operations, for routine tasks

Participate in cross-training for flexibility in various departments and responsibilities

Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments

Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively

Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement

Perform other duties as assigned

Qualification

Mechanical skillsSmall engine repairDiagnostic equipmentMicrosoft OfficeCRM softwareEffective communicationTeamworkTime management

Required

Intermediate to advanced mechanical skills encompassing small engine, diesel, and hydraulic systems diagnostics and repairs

Proficiency with Microsoft Office software

Proficiency in navigating and utilizing in-store technology resources, including CRM software, diagnostic programs, barcode scanning systems, and wireless handheld devices

Ability to work independently without frequent supervision

Ability to maintain a seated or standing position for extended durations

Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently

Able to navigate and access all facilities

Skill to effectively communicate verbally with others, both in-person and via electronic devices

Close vision for computer-related activities