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Nalco Water, An Ecolab Company · 2 hours ago

Manager Technical Consultants

Arlington, VA

Full-time

Hybrid

Senior Level, Lead/Staff

$154K/yr - $230K/yr

10+ years exp

Nalco Water, an Ecolab Company, is seeking a Technical Consulting Manager to join our Global High Tech Division, supporting reverse osmosis, pretreatment or ultrapure water applications for the Microelectronics industry. In this role, you will manage a team of technical consultants, troubleshoot complex customer problems, and recommend operational efficiency improvements for clients' utility systems.

Chemicals

No H1B

Responsibilities

Manages a team of technical consultants, overseeing performance, field deployment, training and professional development

Sets expectations, guides and coaches direct reports for performance accountability, execution of knowledge transfer, learning development, and facilitate or support organizational initiatives

Leads the vision and strategy for knowledge and learning initiatives; engages, motivates and inspires the knowledge community to actively participate and contribute

Strategically articulate, merchandise, and quantify Total Value Delivered to build customer business case, expand revenue opportunities, and gain alignment for internal resources to deliver measurable business impact

Partner with customers to understand their technology requirements, recommend solutions, and provide training and support to ensure proper use of implemented systems

Collaborate with field sales and corporate account teams to support strategic technical sales calls and presentations for specific industry, product or market applications

Lead problem solving efforts by utilizing various root cause analysis methodologies in a customer facing environment

Identify and validate the feasibility of operational efficiency improvement projects for specific application or utility system; this can include HVAC systems, wastewater, ultrapure water systems, pretreatment and/or exhaust

Quantify and communicate total cost of operations savings for efficiency improvement projects in a documented report

Conduct, lead or support best practice gap analysis to ensure optimal system performance and customer satisfaction; ensures BPGA consistency across technical teams and industries

Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, educating internal and external stakeholders, writing case studies to document innovation success

Organize or lead innovation pilot applications, technical trials and market trials; summarize trial findings into case studies and marketing collateral

Research, identify, evaluate and define market and product application opportunities within a specific industry, for specific customers or groups of customers

Create, manage and sustain comprehensive knowledge resources tailored for both associates and customers

Organize and facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency

Represents Ecolab in various industry consortia efforts as a technical expert for specific industry, product or market application; participates in Industry Conferences, round tables or webinars to promote Ecolab's value generation for customers

Provides advanced business insight based on observations of customer needs that may result in new innovation, partnership or acquisition opportunities

Qualification

Technical knowledge of semiconductor operationsPre-treatmentPurification technologiesProject implementation experienceRoot cause analysis methodsLeadership experienceTeam orientationCuriosityDesire to teachCommunication skillsProblem solving mindsetSelf-motivated

Required

Bachelor's degree in Engineering (Mechanical, Chemical, Industrial, etc), Life Sciences (Biology, Chemistry, etc) or other technical field

Minimum of 10+ years of experience in successful project implementation, engineering, technical sales, or field sales support experience in technical industries such as Microelectronics, Data Centers, Pharmaceuticals, Life Sciences, etc

Technical knowledge of semiconductor facilities operations, or other highly technical field such as pharmaceuticals, chemical manufacturing or data centers

Strong technical understanding of pre-treatment or purification technologies, including by not limited to: softeners, reverse osmosis, ion exchange, minimum liquid discharge, zero liquid discharge

Strong communication and presentation skills for this customer facing role

Problem solving mindset and familiar with various root cause analysis methods

Naturally curious, accelerated speed of understanding, desire to teach and educate others

Must have a valid Driver's License and acceptable Motor Vehicle Record

Ability to travel within geographic territory, ability to travel overnight for business, ability to travel globally for technical training, customer seminars and other business needs

No immigration sponsorship offered for this role

Preferred

Professional Engineer

Prior leadership experience managing and developing technical teams

Design or Operational experience for Microelectronics & Data Center utility systems including, but not limited to: cooling, heating, pretreatment, scrubbers, makeup air handlers, chillers, plate and frame heat exchangers, primary wastewater treatment, secondary wastewater treatment, reclaim or ZLD

Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise

Self-motivated, pro-active, result-oriented professional

Recognized as an expert in industry or technology focus

Ability to understand a total plant approach to water

Benefits

Paid industry certification and continuous learning opportunities

Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!