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First Call · 1 month ago

Sales Engineer Tier 2 / Tier 3 (IT Managed Services)

Missoula, MT

Full-time

Hybrid

Mid, Senior Level

$71K/yr - $87K/yr

3+ years exp

First Call Computer Solutions is a company focused on helping Montana businesses grow and modernize while maintaining their lifestyle. The Sales Engineer will be a key technical member of the Sales Team, responsible for designing and presenting technology solutions that address client challenges and collaborating with various stakeholders to ensure successful implementation.

Cyber SecurityInformation Technology

Senior Management

Responsibilities

Work as part of the Sales Team to move opportunities forward and present clear, value-driven solutions

Design and scope standardized, scalable, and supportable solutions aligned to First Call’s technology standards

Balance solution fit, standards, and margin while preparing quotes, proposals, and technical diagrams

Coordinate with vendors on pricing, design validation, and SKUs; manage discounts and vendor relationships

Use quoting/configuration tools (ConnectWise CPQ, distributor portals) to deliver accurate and timely quotes

Leverage AI tools (ChatGPT, Microsoft Copilot) and vendor programs to improve speed and accuracy

Document solution designs for delivery hand off and ensure clarity for implementation teams

Track requests, quotes, and estimates—ensuring nothing falls through the cracks

Maintain awareness of market and technology trends to improve solution design and team performance

Qualification

LAN/WAN infrastructureCloud solutionsMicrosoft 365VoIP solutionsCisco certificationSecurity+ certificationConsultative sellingClient communicationVendor managementConnectWise ManageConnectWise CPQITGlueKaseyaLucidchartVisioGenerative AI toolsCollaboration