Catholic Charities of the Archdiocese of Chicago · 3 months ago
Vice President - Client & Community Impact
Chicago, IL, 60654, United States
Full-time
Onsite
Director/Executive
7+ years expCatholic Charities of the Archdiocese of Chicago is committed to improving lives and nourishing spirits in the community. The Vice President of Client and Community Impact will oversee a team and work collaboratively to develop data-driven systems that enhance program performance and community impact.
Association
Responsibilities
Lead the development and implementation of robust data collection systems across CCAC's three impact areas
Ensure data is gathered ethically, accurately, and consistently from front-line teams and client interactions
Oversee analysis to uncover insights that inform program performance, service delivery, and strategic planning
Collaborate with the Senior Director of Data Collection & Analysis to build internal capacity and tools for ongoing evaluation
Use data insights to identify opportunities for programmatic innovation and operational improvement
Design and lead change management initiatives that enhance effectiveness, efficiency, and client outcomes
Partner with internal stakeholders to pilot, evaluate, and scale new approaches that align with CCAC's mission
Support Research & Innovation in developing a culture of learning and continuous improvement
Direct the collection and curation of client, staff, and community stories that reflect CCAC's mission in action
Manage a team of contract writers, photographers, and storytellers to build a dynamic Impact Story Bank
Ensure stories are used effectively across fundraising, outreach, and advocacy efforts
Collaborate with Outreach & Engagement to align storytelling with strategic communications and donor engagement
Build and lead a high-performing, mission-driven team of 4--6 staff over a 2--3 year period
Provide coaching, mentorship, and professional development to team members
Foster a collaborative, inclusive, and purpose-driven team culture
Set clear goals, monitor performance, and ensure alignment with organizational priorities
Cultivate relationships with academic institutions, research organizations, and peer nonprofits to enhance CCAC's impact measurement and innovation capabilities
Represent CCAC in external forums, conferences, and collaborative initiatives focused on data, impact, and community transformation
Identify and pursue opportunities for joint research, shared learning, and community-based evaluation
Ensure CCAC remains at the forefront of best practices in nonprofit impact measurement and storytelling
Exhibit alignment with the team's clear goals that are mission-focused, grounded in Catholic Charities history, and tied to action
Contribute to a joy-filled culture built upon respect and inclusion, team pride, and community spirit
Collaborate effectively to support excellent process, accountability, and constructive conflict
Demonstrate a commitment to growth through learning, forgiveness, and reflection
Qualification
Required
Master's degree (or higher) in Public Administration, Social Work, Data Science, or a related field
Minimum of 7 years of leadership experience in data-driven program evaluation, research, or impact measurement
Experience in/with nonprofit, faith-based, or community service organizations
Strong background in field study design, data collection, and analysis
Meaningful experience with organizational change management
Exceptional communication skills, including storytelling and translating data into compelling narratives
Experience managing cross-functional teams and external contractors
Deep commitment to servant leadership, justice, and community flourishing
Background check
Physical examination
TB testing
Drug testing
Fingerprinting
DMV check
Driver's license and reliable transportation
Automobile insurance
Preferred
Familiarity with CRM systems, data analysis and visualization tools, and impact reporting platforms
Strategic thinker with a heart for service
Skilled in both quantitative analysis and qualitative storytelling
Collaborative and empathetic leadership with a passion for mission-driven, faith-based work
Certifications in data analytics, change management, or nonprofit leadership are a plus
Company
Catholic Charities of the Archdiocese of Chicago
Catholic Charities sees the face of God in those in need. By providing food, clothing, shelter and counseling
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
The Community Foundation for McHenry County
2021-08-21Grant· $0.01M
Leadership Team
Sally Blount
President and Chief Executive Officer
Ami Novoryta
Chief Program Officer
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