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MaxLite · 1 month ago

Inside Sales Account Manager (On-Site, Pine Brook, New Jersey)

Pine Brook, NJ

Full-time

Onsite

Mid Level

3+ years exp

MaxLite is a company committed to providing energy-efficient lighting products for nearly 35 years. The Inside Sales Account Manager will focus on building and sustaining strong distributor relationships while driving quoting, issue escalation, and pipeline growth, supporting field sales with CRM rigor and customer engagement.

ElectronicsManufacturing

No H1B

Responsibilities

Serve as the primary point of contact for assigned distribution branches, promoting MaxLite products, programs, and initiatives

Build and nurture distributor relationships through regular calls, virtual/in-person meetings, and follow-up on opportunities or issues

Generate and send fast, accurate quotes for small orders; route larger project requests to the appropriate quoting team and track follow-up

Identify and pursue opportunities to sell clearance, one-time, or special buy inventory

Log all customer interactions, feedback, and sales activities in CRM with a focus on accuracy and completeness

Track and report on call volume, quoting activity, sales closed, and customer satisfaction using established KPIs

Escalate issues or opportunities to the field sales team (RSM/agent) as needed for closure

Keep distributor contact records and account assignments up to date in CRM

Act as an advocate for MaxLite within the distribution channel and support strategic sales initiatives set by leadership

Post-sale support when escalated by RSM/agent

Collaborate with internal teams (Product Management, Marketing, Supply Chain) to ensure the best customer experience

Perform all other duties as assigned

Qualification

Inside sales experienceAccount management experienceCRM proficiencyAnalytical skillsCommunication skillsTeamworkProblem-solvingSelf-motivatedDetail-oriented