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Hannaford Supermarkets · 3 hours ago

PT Customer Service Associate

Dracut, MA

Full-time

Onsite

New Grad, Entry Level

$15.10/hr - $22.60/hr

Hannaford Supermarkets is a local market with a long history of connecting with local farmers and producers. They are seeking a part-time Customer Service Associate to provide outstanding customer service, maintain store cleanliness, and support safety standards.

Retail

Responsibilities

Provide outstanding friendly customer service

Observe and follow all company policies and established procedures

Clean check-stands daily and assist in prompt cleanup of spills and breakage

Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy

Assist in special projects and perform other functions as assigned by supervision

Work within our company's management planning (MPP) guidelines to maintain productivity

Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards

Treat all associates with fairness, dignity, and respect

Perform accurate price check function

Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials

Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned

Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents

Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior

Keep the inside and outside of the store clean and in good order

BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements

Perform all other duties as assigned

Qualification

Customer service skillsEffective communicationWillingness to learnTechnical job requirementsSafety standards compliance

Required

Effective communication and customer service skills

Must meet minimum age requirements to perform specific job functions

Willingness to learn multiple tasks

Demonstrated ability to perform the technical requirements of the job

Use hands frequently/continuously, grasping, reaching and hand/arm motions while standing the majority of the shift

Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion

Push or pull up to 75 pounds on occasion

Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

Work in and out of inclement weather when necessary

Gather up to five shopping carts and push them to designated areas

BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Preferred

Greet all customers and provide them with prompt courteous service and assistance

Bag or package merchandise according to established company policies and procedures

Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items

Gather shopping carts and take them to designated areas and pickup points

Provide carryout service in accordance with the company's guidelines

BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible

Comply with all safety standards while operating the bottle crushing equipment

Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Company

Hannaford Supermarkets

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Hannaford Supermarkets is a leading regional grocer operating in stores across Maine, Massachusetts, New Hampshire, New York and Vermont, most with full-service pharmacies.

Founded in 1883