LiveRamp · 5 hours ago
Sr. Account Director - Financial Services & Healthcare
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. The Sr. Account Director will own client relationships, drive revenue growth, and ensure clients receive business value from products purchased.
AdvertisingAdvertising PlatformsAnalyticsBrand MarketingData Integration
Responsibilities
Own Value Realization & Adoption
Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story)
Primary Account Owner / Client POC
Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team
Leads Renewals & Risk Mitigation
Leads renewal strategy and execution
Proactively identifies risks at least 6 months in advance
Drive Overall Revenue Growth
Identify upsell and expansion opportunities for CL
Spearheads data monetization strategy to drive variable revenue growth
Qualification
Required
Strong leadership capabilities: Ability to steer a group of internal stakeholders towards a common objective; Motivating and project managing internal stakeholders
Strong organizational capabilities: Ability to plan ahead for what you need to do; Are you able to anticipate multiple outcomes and plan for each scenario (Chess)
Resourcefulness: Ability to source/obtain information that you don't inherently possess; Ability to navigate disparate internal and external resources; Not easily swayed from getting information necessary
Tact and presence: Able to prepare for a C level conversation (bonus: familiarity with NPV, IRR, ROI); Ability to craft & present summary of value delivered from customer's perspective
Strategic insight: Able to demonstrate an understanding of clients' business goals and objectives, and ensure our solutions are aligned with their success criteria; Track record of Identifying opportunities for upselling and cross-selling to achieve revenue growth targets
Strong Relationship & Empathy: Ability to digest how product/process change might impact customer's business; Ability to communicate why change is disruptive and empathize with customer; Bonus: Ability to provide recommended adjustments to change based on customer & potential other customers
Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity, or Media Planning Experience; Minimum of 5yrs + as CSM/Account Director, or customer facing role; History of growth in seniority of roles or size of accounts preferred
Must have experience with accounts $2M+ in ARR, or negotiation and project management skills; Experience in managing 3-5 highly strategic accounts; Or have experience managing 20+ $500k+ accounts at once
Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side
Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases
Familiarity with Salesforce or other CRM Software
Experience drafting QBRs, executive summaries
Experience managing renewals and partnering with Sales on upsells/cross-sells
Preferred
Internship experience during college prior to entering the workforce
Multiple roles across adtech/martech either on Sales side or Buy side (Brand/Agency)
Benefits
Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located
Company
LiveRamp
LiveRamp aspires to make it safe and easy for companies to use data effectively.
H1B Sponsorship
LiveRamp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (54)
2023 (17)
2022 (54)
2021 (39)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$16M2018-10-29IPO
2013-04-01Series C
2011-09-06Series Unknown· $1M
Recent News
alleywatch.com
2025-12-16
2025-12-15
Company data provided by crunchbase