Thermo Fisher Scientific · 6 hours ago
Quality Engineer
Stafford Springs, CT
Full-time
Onsite
Mid Level
$60K/yr - $90K/yr
3+ years expThermo Fisher Scientific is a global leader in serving science, and they are seeking a Quality Engineer to enhance their Quality Management System. This role is responsible for managing customer complaints, leading investigations, implementing corrective actions, and driving continuous improvement initiatives in collaboration with cross-functional teams.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Own the Customer Complaint Handling Process, ensuring detailed investigation and resolution
Coordinate with Division Quality regarding all aspects of Risk and Impact Assessments related to customer complaints
Interact directly with customers and internal teams to address and resolve quality issues
Develop and implement corrective and preventive actions (CAPA) to address root causes of complaints and trends in internal nonconformances
Monitor and report on product quality improvements and ensure execution of necessary actions
Compile and present quality metrics for internal and external reviews
Support external audits (customer and regulatory) and ensure corrective/preventive actions are implemented for identified non-conformances
Communicate recommendations and implement decisions across the organization to improve product quality and customer satisfaction
Qualification
Required
Able to lift 40 lbs. without assistance
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Bachelor's degree in Engineering, Science, or Technical related field
Minimum of 3-5 years of experience as a Quality Professional
Strong analytical, problem-solving, and teamwork skills
Demonstrated understanding of statistical techniques and data trending
Proficiency with quality tools such as 5 Whys, Ishikawa Diagrams, and GEMBA walks
Excellent interpersonal, organizational, and influencing skills
Proficient with Microsoft Office tools: Word, Excel, PowerPoint, Visio, Teams; MiniTab
Strong leadership and communication skills
Ability to manage and implement changes with minimal supervision
Experience in continuous improvement/lean processes
Capability to persuade and discuss with collaborators to address concerns
Ability to analyze data, draw appropriate conclusions, and make rational decisions and recommendations
Experience working in a fast-paced technical environment and making technical decisions
Preferred
Direct experience with ISO 9001 or ISO 13485 is a plus
ASQ certification is preferred
Benefits
Medical, Dental, & Vision benefits - Effective Day 1!
Paid Time Off & Designated Paid Holidays
Retirement Savings Plan
Tuition Reimbursement
Employee Referral Bonus
Career Advancement Opportunities
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (186)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Stephen Williamson
Senior Vice President and Chief Financial Officer
Daniella Cramp
Senior Vice President and President, Bioproduction Group
Recent News
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2025-12-19
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