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CareLink Community Support Services · 1 month ago

Assistant Program Supervisor

Malvern, PA

Full-time

Onsite

Entry, Mid Level

$19.25/hr - $19.25/hr

1+ years exp

CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. The Assistant Program Supervisor is responsible for overseeing Residential Counselors, ensuring administrative supervision of staff, and coordinating various program operations in the absence of the Program Supervisor.

Health CareNon ProfitResidentialSocial

Responsibilities

Provide leadership and administrative supervision to all staff by providing instruction, leadership, example, and suggestions as appropriate

Ensure coverage for each shift through various means: asking on-duty employees to remain, calling staff roster, etc

Provide adequate information exchange at end of shift with on-coming supervisor or staff

Plan shift operations of the site including shift assignments, reporting all problems to the Program Supervisor

Assist in providing an orientation for new employees in the agency and facility philosophy, policies and procedures

Participate in performance reviews for employee introductory, annual and interim evaluations

Participate in development and training of staff to improve quality of services provided to participants

Participate in and assume leadership role during staff meetings and training programs

Provide coverage at site when needed

Report all concerns regarding staff to Program Supervisor

Attend and participate in supervision

Coordinate referral and intake process as directed by Program Supervisor. Complete only nonclinical and non-medical portions of the comprehensive intake assessment

Conduct initial and ongoing assessments of consumer’s strengths, interests, and areas needing assistance

Assist in the development, implementation, and monitoring of goal plans and treatment interventions

Coordinate the orientation of new consumers, take inventory of all personal items upon admission, and conduct introductions to staff and participants

Coordination of all consumer appointments

Assist participants in planning, coordination, and implementation of daily, evening, and weekend social and recreational activities

Participate in the development of individual service plans designed to improve the social and self care skills of program clients

Attend monthly case management meetings when appropriate

Coordinate site meetings

Review all documentation generated during the shift to ensure that work is accurate, complete and finished in a timely manner

Monitor medication of all participants as prescribed and document as required. Report all medication errors to Program supervisor

Prepare consumer’s progress reports and other reports as required

Coordinate individual services with outside agencies and individuals as appropriate

Execute professional daily progress notes, log book entries and other related paperwork as required

Assist with payroll processing as necessary

Participate in on-call rotation as necessary

Respond appropriately to emergency situations and provide crisis intervention services

Seek clinical support from the Program Supervisor during clinical emergencies

Transport clients as necessary/appropriate

Perform job within framework of agency, site and professional standards

Participate in staff meetings and training programs

Participate in supervision on an on-going basis

Attend and participate in agency events

Adhere to agency/site policies and procedures

Project a positive attitude and image to participants, family members and outside contacts

Use appropriate communication channels

Participate in achievement of agency goals and mission

Display motivation and interest in working creatively with people with disabilities

Demonstrate the ability to make sound judgements regarding the welfare of residents

Display ability to take direction

Possess knowledge of basic principles and methods of rehabilitation

Follow expected dress code

Adhere to supervisor's requests

Cooperate with other staff and exhibit positive attitude toward position and agency mission

Show initiative and demonstrate good judgement

Participate in shifts as scheduled by supervisor

Follow instructions accurately and thoroughly while completing assigned tasks within expected time frames

Work as scheduled to assure coverage

Performs job in a safe manner

Reports/addresses safety concerns in a timely manner

Perform miscellaneous work assignments as required

Performs other duties or special projects as required or as assigned

Assist with employee relations counseling, unemployment, and exit interviewing

Attends and participates in regular supervision

Responds appropriately to emergency situations

Performs job within framework of agency, site, and professional standards

Participates in staff meetings and training programs

Attends and participates in agency events

Adheres to agency/site policies and procedures including HIPAA requirements

Cooperates and coordinates with Regional Director on all operational issues

Projects a positive attitude and image to staff, participants, family members, and outside contacts

Uses appropriate communication channels

Completes assignments independently and within specified time frames

Participates in achievement of agency objectives, goals, and mission

Displays motivation and interest in working creatively with people who have mental illness/disabilities

Demonstrates the ability to make sound judgements regarding the welfare of people served

Displays ability to take direction

Demonstrates knowledge of basic principles and methods of clinical psychology and psychiatric rehabilitation

Follows agency dress code

Adheres to supervisor's requests

Cooperates with other staff and exhibit positive attitude toward position and agency

Contributes to the growth and development of services

Shows initiative and demonstrate good judgement

Follows instructions accurately and thoroughly

Works as scheduled to assure coverage

Performs job in a safe manner

Reports/addresses safety concerns in a timely manner

Qualification

Supervisory experienceElectronic Health Records (EHR)Rehabilitation principlesMicrosoft OfficeCrisis interventionCommunication skillsEmpathyJudgment skillsHousekeeping skillsHigh School DiplomaValid Driver’s LicenseRPRP/CPRP certificationTeam collaborationTime managementFlexibility

Required

High School Diploma or GED

1 to 2 years work experience

Valid Driver's License

Knowledge of basic principles and methods of rehabilitation required

Motivation, interest and ability to work empathetically with people with disabilities

Ability to work independently required

Must be able to write and speak English in an understandable manner

Ability to effectively manage multiple tasks required

Ability to take direction

Ability to prepare meals, perform general housekeeping and maintenance duties required

Ability to make sound judgments regarding the health/welfare of participant required

Preferred

Bachelor's Degree

Proficiency with computers and experience with an Electronic Health Records system (EHR) is preferred

Previous supervisory experience is preferred

Knowledge of Microsoft Office products

RPRP/CPRP certification is preferred

Benefits

Robust Health and Welfare Benefits

Paid Time Off

Holiday Pay

403(b) with Employer Match

Employee Referral Programs

Tuition Reimbursement and more!

Company

CareLink Community Support Services

Since 1959, CareLink has provided individuals living with severe and persistent mental illness unique programs and support to help them achieve wellness, recovery, and self-determination.

Founded in 1959

Media, Pennsylvania, USA

201-500 employees