Apply on Employer Site

HarbourVest Partners · 11 hours ago

Workplace Services Receptionist

Boston, MA

Full-time

Hybrid

Mid Level

$67K/yr - $87K/yr

3+ years exp

HarbourVest Partners is a global firm that values diversity and innovative thinking. The Workplace Services Receptionist plays a pivotal role in creating a positive first impression for clients and guests while ensuring the smooth operation of client experiences.

Asset ManagementFinanceFinancial ServicesVenture Capital

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Greet and assist clients and guests in a professional demeanor

Efficiently manage a multi-line phone system by directing calls accurately and recording messages for senior leaders and investment teams

Field email requests and supervise the reception inbox for security clearance requests and a variety of internal questions, serving as a central contact for information and guidance within the firm

Oversee room reservations for client meeting spaces, ensuring rooms are well-prepared and equipped

Supervise execution of internal and external client meetings and events by leading conference room scheduling, vendor and catering coordination, building security, and equipment readiness

Collaborate with Workplace Services, Internal Communications, Compliance and others to support critical initiatives aligned with firm goals and brand standards

Anticipate customer needs and employ strong partnerships with internal teams to adjust quickly and deliver effective solutions for unexpected or last-minute requests, while upholding exceptional service standards

And other responsibilities as required

Qualification

Customer serviceCalendar managementMulti-line phone systemsMicrosoft OfficeOrganizational skillsEffective communicationCollaborationAdaptability

Required

Exceptionally polished and professional, with a warm and welcoming presence

Highly organized and detail-oriented, able to balance multiple priorities in a fast-paced environment

Reliable and diligent, consistently demonstrating accountability and a strong work ethic

Demonstrates proactive behavior by anticipating the needs of senior executives and interested parties

An effective communicator and collaborator, comfortable working cross-functionally with various teams

Experienced in managing sophisticated calendars, multi-line phone systems, and logistics

Adaptable and calm under pressure, thriving in a dynamic and evolving workplace and dedicated receptionist

Able to balance multiple priorities

Proficient in Microsoft Office and is able to adopt the latest technology

Able to build partnerships across departments and geographies

Proven experience as a receptionist or administrative professional in a high-profile, fast-paced environment or hospitality environment

Outstanding customer service skills and a dedication to excellence

Strong organizational skills, with experience managing complex scheduling and logistics

Excellent communication skills, both written and verbal

High level of discretion and professionalism when handling sensitive information

Proficiency with office technology, sophisticated telephone systems, and calendar management tools (e.g., Outlook, Google Calendar)

Ability to work collaboratively with personalities and teams as well as vendors

Flexibility and resilience to adapt to changing priorities and tight deadlines

Preferred

Associate's Degree or equivalent experience

Prefer candidates with 3-5 years of experience in a Front Desk or Guest Services role preferred

Benefits

Discretionary annual bonus

Long-term reward programs

Retirement

Health

Insurance

Paid time off

Wellness programs

Company

HarbourVest Partners

Glassdoor4.4

HarbourVest Partners is a private markets firm providing solutions to help clients invest in primary funds, real assets, and private credit.

Founded in 1982

Boston, Massachusetts, USA

1001-5000 employees

http://www.harbourvest.com

H1B Sponsorship

HarbourVest Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (2)

2021 (1)

2020 (1)