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SPL · 1 month ago

Senior Client Account Manager – Environmental Lab Services

Round Rock, TX

Full-time

Onsite

Senior Level

5+ years exp

SPL is seeking an experienced Senior Client Account Manager to lead complex environmental/laboratory projects and manage key client accounts. This role supports analytical testing workflows, regulatory deliverables, and cross-functional coordination across lab, field, QA/QC, sales, and operations teams.

AnalyticsEnergyEnvironmental ConsultingField SupportMechanical EngineeringOil and GasTest and Measurement

Diversity & Inclusion

No H1B

Responsibilities

Serve as the lead point of contact for major and strategic client accounts, ensuring consistent, professional communication

Oversee complex environmental/laboratory projects, coordinating across laboratory, field, QA/QC, sales, and operations teams

Interpret regulatory requirements, analytical methods, accreditation standards, and client-specific needs to guide project execution

Review and approve reports, EDDs, regulatory deliverables, invoices, and technical documentation for accuracy and compliance

Provide technical expertise and escalation support for project managers and internal teams

Identify workflow gaps and lead process improvement initiatives to enhance efficiency, turnaround time (TAT), and client satisfaction

Support proposal development, pricing reviews, RFP responses, and client presentations

Mentor and train other Project Managers, helping build a strong, knowledgeable PM team

Perform other duties as assigned

Qualification

Environmental project managementAnalytical methods expertiseQA/QC knowledgeMulti-team coordinationMicrosoft Office proficiencyClient communicationProcess improvementMentoring