NEOGOV · 1 month ago
Development Services Technician I/II
NEOGOV is a company that provides software solutions for public sector organizations. They are seeking a Development Services Technician I/II to perform technical development services duties, assist in identifying and locating District facilities, and provide customer service liaison among various stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Confers with engineers, developers, property owners, utilities, governmental agencies, and contractors on technical matters to verify data and locate lines/available services or need for extension of services
Assists interested parties regarding compliance with the District’s service application, fee structure, permitting, construction review, and final approval processes; works closely with a variety of District staff to ensure coordination of development-related activities and consistency of information
Reviews and processes applications for new/or extension of service facilities; verifies accuracy of submitted documents and prepares agreement documents for purchase of District services
Determines estimates of applicable fees including connection and time and material charges and/or other surcharges; collects required deposits and tracks payments against work completed and determines final charges/refunds at project completion
Reviews parcel maps and District system maps to determine availability of services; ensures required legal easements have been obtained; reviews plans and subdivision maps to verify required corrections prior to final approval; files as-built drawings and updates map plans
Monitors plan submissions, easement grants, and change orders per project; maintains meter files for release and installation of developer projects
Prepares a variety of routine technical reports
Responds to questions from the public about the availability of and conditions for obtaining District services; communicates via e-electronic mail, standard correspondence, telephone, or in person
Builds and maintains positive working relationships with co-workers, other District employees and the public using principles of good customer service
Performs related duties as assigned
Qualification
Required
Basic principles and practices of design and construction of engineering public works projects
Basic engineering mathematical concepts
Principles and practices of good customer service
Principles and practices of recordkeeping and research methods related to documents and databases
Computer software used in word processing, spreadsheet, and database applications and engineering design/mapping
English usage, spelling, punctuation, and grammar
Perform technical engineering duties to identify and locate District facilities for new or extended District services and provide customer service liaison among a variety of interested parties
Perform basic engineering and mathematical calculations with speed and accuracy
Use a variety of manual methods and engineering computer software to retrieve and read and interpret plans, maps, and charts
Maintain and update a variety of electronic and hardcopy files
Learn District regulations and policies, including fees, rate structure and billing procedures
Learn principles and practices of property research, including boundary determination and land title examination
Establish and maintain effective working relationships with those contacted in the course of work
Communicate clearly and concisely, both orally and in writing
Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff
On a continuous basis, sit at desk and/or stand at counter for long periods of time; intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less
Any combination of experience and training that would provide the required knowledge and abilities is qualifying
One year of technical engineering experience is desirable
Equivalent to an Associate's degree from an accredited college with major course work in engineering, construction management or a related field
Possession of, or ability to obtain, a valid California driver's license at the time of appointment
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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