OpenAI · 3 hours ago
Trust & Safety Operations Manager, Monetization
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking an experienced operations leader to build and manage the Monetization Trust & Safety Operations sub-team, responsible for safeguarding users and creators across monetized surfaces and ensuring compliance with safety standards.
Artificial Intelligence (AI)Generative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Build and lead the Monetization Safety Ops team, including hiring, onboarding, training, and performance management
Stand up and continuously improve core operational workflows for reviewing monetized surfaces and partner/creator interactions
Partner with Policy to translate monetization safety policies into clear, reviewer-ready guidelines
Work with Product & Engineering to mature review tooling, labeling pipelines, and automated detection and enforcement systems
Drive operational readiness for new monetization launches, including capacity planning, SOP and playbook development, training, and cross-functional coordination
Serve as the primary operational point of contact for monetization safety and risk issues, incidents, and escalations
Qualification
Required
8+ years in Trust & Safety, Risk Operations, Monetization or Ads Policy Operations, or adjacent fields, including 5+ years of people management experience
Built and scaled high-performing operational teams—including people, processes, vendors, and tooling
Comfortable triaging complex, ambiguous escalations and influencing detection, automation, or model improvement workstreams
Track record of process improvement and using data to drive operational decisions
Thrive in ambiguous, high-stakes environments and can balance immediate response with long-term operational maturity
Maintain a collaborative, humble approach and a strong bias for action
Strong cross-functional collaboration skills and a structured, data-driven approach to operations
Familiarity with monetization, creator ecosystem, or advertising policy and risk areas
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Sam Altman
CEO & Co-Founder
Greg Brockman
President, Chairman, & Co-Founder
Recent News
2025-12-30
Daily Pakistan English News
2025-12-30
2025-12-30
Company data provided by crunchbase