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R.E. Michel Company, LLC · 1 month ago

Propane Inside Sales Associate

Memphis, TN

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

R.E. Michel Company, a leading wholesale distributor of HVAC and refrigeration equipment, is seeking an Inside Sales Associate to join their team. The role involves delivering outstanding customer service, processing orders, and maintaining branch operations while supporting customer needs and learning about product offerings.

E-CommerceHeating Ventilation and Air Conditioning (HVAC)LogisticsManufacturingTransportation

Responsibilities

Deliver outstanding customer service—greet, assist, and process customer orders in person and by phone

Generate invoices and other documents using our computer system

Unload orders to stock warehouse and assist with inventory checks

Accurately handle cash, credit card payments, returns, and warranties

Qualification

Propane system knowledgeAppliance understandingBasic math skillsComputer skillsCustomer service

Required

Familiarity with key parts of a propane system such as tanks, regulators, valves, fittings, hoses, and connectors

Understanding the types of appliances that use propane (e.g., furnaces, water heaters, space heaters, ranges) and how they function within residential settings

Comfortable with propane-related terms and product names to assist customers in selecting compatible parts and equipment

Basic math and computer skills (experience with Prophet 21 and MS Office is a plus)

Ability to read invoices, stock numbers, and identify correct product