Serval · 2 months ago
Sr. GTM Recruiter
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $200K/yr
5+ years expServal is an AI platform for IT teams that automates tedious workflows, aiming to revolutionize enterprise service management. They are seeking a Senior GTM Recruiter to develop and implement recruiting strategies for their go-to-market teams, ensuring an exceptional candidate experience while scaling the team from 20 to over 70 employees.
Agentic AIArtificial Intelligence (AI)Information TechnologyNatural Language Processing
Responsibilities
Design & Execute GTM Hiring Strategy: Build creative sourcing plans and run full-cycle recruiting across AE, CSM, Marketing, and GTM leadership roles
Partner with Leadership: Collaborate with founders and function heads to forecast headcount, define ideal candidate profiles, and prioritize hiring needs
Own the Candidate Experience: Deliver an exceptional experience from first touch to offer acceptance — especially for senior and high-impact roles
Develop Scalable Recruiting Systems: Build the processes, tools, and data tracking that make GTM hiring predictable and repeatable
Drive Outbound Sourcing: Build top-of-funnel pipelines through outreach, referrals, events, and competitor mapping
Influence Employer Brand: Partner with Marketing and Product teams to craft authentic messaging that attracts high-caliber GTM talent
Track and Report Metrics: Analyze pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality
Collaborate Cross-Functionally: Align with Engineering, Product, and Recruiting peers to ensure consistent bar-raising across the company
Qualification
Required
5–8 years of recruiting experience, with at least 3+ years focused on hiring GTM roles at a fast-paced SaaS or technology company
Demonstrated success building Sales and Marketing teams in high-growth, outbound-driven environments
Strong understanding of SaaS GTM motions (SMB, mid-market, enterprise) and sales org structures
Proven ability to source and close top-performing sellers and leaders in competitive markets
Data-driven mindset: adept at using recruiting metrics to inform prioritization and process improvements
Excellent communication and storytelling skills, with the ability to convey Serval's mission and value proposition to candidates
High agency and adaptability: comfortable operating autonomously in a fast-moving, early-stage environment
Based in or willing to work from our San Francisco HQ, 5 days/week
Preferred
Experience as an early recruiter at a Series A–B startup
Familiarity with GTM compensation structures and competitive landscape
Strong network of sales and marketing professionals in the Bay Area
Benefits
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
Company
Serval
Serval provides an AI-native IT service management platform that automates routine tasks and streamlines help desk requests.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$122MKey Investors
Sequoia CapitalRedpoint
2025-12-11Series B· $75M
2025-10-21Series A· $47M
Leadership Team
Jake Stauch
Founder and CEO
Recent News
2025-12-16
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2025-12-16
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2025-12-16
Company data provided by crunchbase