Boardwalk Pipelines · 2 months ago
Intern- Desktop Support
Owensboro, KY 42301, USA
Internship
Onsite
Intern
1+ years expBoardwalk Pipelines is a limited partnership operating in the midstream portion of the natural gas industry. They are currently looking for a Desktop Support Intern to provide technical assistance and support to end-users for hardware, software, and network-related issues, while gaining hands-on experience in IT support operations.
Oil and Gas
Responsibilities
Provide technical assistance and support to end-users for hardware, software, and network-related issues
Help maintain the organization's computer systems and ensure smooth day-to-day technology use
Work under the guidance of experienced IT professionals to learn troubleshooting techniques, customer service skills, and gain exposure to enterprise-level IT environments
Qualification
Required
At least 1+ years in a hands-on IT workstation or customer support role
At least 1 year of experience in hardware lifecycle management and software deployment
Experience working with PC desktops and laptops
Familiarity with PC image deployment tools and processes
Experience scripting and automating software deployment processes across workstation assets
Troubleshooting and root cause analysis skills
Strong multi-tasking and problem-solving abilities
Computer technology troubleshooting capabilities
Basic knowledge of service desk software, remote control tools, and database connectivity
Experience with incident tracking software
Strong customer service orientation
Excellent verbal and written communication skills
Ability to explain technical concepts to non-technical users
Ability to maintain confidentiality of sensitive information
Strong attention to detail and organizational skills
Ability to occasionally lift and/or move up to 50 pounds
Willingness to work under supervision and take direction
Ability to collaborate with IT team members and other departments
Eagerness to learn and adapt in a fast-paced environment
Some college
Preferred
Currently pursuing a degree in Information Technology, Computer Science, or a related field
Experience supporting the latest versions of Windows Client OS and Microsoft 365
Experience with Freshservice incident management platforms
Experience providing mobile device support for iPhones, iPads
Experience with PC image deployment tools and processes Knowledge of Microsoft Endpoint Management (Intune)
Knowledge of Microsoft Active Directory, Azure AD, and Group Policy deployments
Knowledge of SCCM (System Center Configuration Manager)
Familiarity with ITIL or other IT service management frameworks
Basic scripting knowledge (e.g., PowerShell)
Understanding of cybersecurity principles and best practices
Seeking degree in Information Technology/Computer Science
Company
Boardwalk Pipelines
Boardwalk Pipelines powers possibility with innovative energy infrastructure that helps markets grow and communities thrive.
1001-5000 employees
H1B Sponsorship
Boardwalk Pipelines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.65B2025-11-13Debt Financing· $550M
2024-02-08Debt Financing· $600M
2022-02-09Debt Financing· $500M
Leadership Team
Stan Horton
President and CEO
Recent News
bloomberglaw.com
2025-12-11
2025-12-11
2025-11-14
Company data provided by crunchbase