Head of AI Engineering jobs in United States
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Serval · 1 month ago

Head of AI Engineering

positionSan Francisco, CA
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$250K/yr - $450K/yr
date6+ years exp

Serval is building an AI platform for IT teams, aiming to automate IT workflows and improve efficiency. As the Head of AI Engineering, you will be instrumental in developing the foundational AI architecture and enhancing product capabilities, while also mentoring junior engineers and promoting best practices.

Agentic AIArtificial Intelligence (AI)Information TechnologyNatural Language Processing

Responsibilities

You will partner closely with our CTO to define and implement the foundational AI / ML architecture for Serval and select key technologies for our platform
You will be responsible for building AI-powered product capabilities and refining them through ongoing evaluation
Be a champion for user experience, incorporating a deep understanding of our users to guide design decisions alongside the founding team
Help us deliver on our technical and product roadmap
Help establish engineering best practices and standards within the team
Mentor junior engineers and contribute to a culture of technical excellence

Qualification

AI/ML software engineeringApplied AI developmentModel deploymentUser experience designFast-paced startup experienceCommunication skillsComputer Science degreeGoGRPCKubernetesReactTypescriptAWSTerraform

Required

6+ years of experience as an AI / ML focused software engineer
Experience with applied AI development: You have built new products or systems from the ground up using foundational models
You have experience creating and fine-tuning new models, then deploying and refining them in production
Deep appreciation for and commitment to delivering outstanding user experiences
Exceptional communication skills and a proven ability to work cross-functionally
Comfortable with the pace and ambiguity of a fast-growing startup environment
Degree in Computer Science or a related engineering field

Preferred

Experience with some of the technologies in our stack: Go, GRPC, Kubernetes, React, Typescript, AWS and Terraform
Early-stage experience at a startup

Benefits

Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.

Company

Serval

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Serval provides an AI-native IT service management platform that automates routine tasks and streamlines help desk requests.
dateFounded in 2024
location
San Francisco, California, USA
people-size11-50 employees
web-link
https://www.serval.com

Funding

Current Stage
Growth Stage
Total Funding
$122M
Key Investors
Sequoia CapitalRedpoint
2025-12-11Series B· $75M
2025-10-21Series A· $47M

Leadership Team

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Jake Stauch
Founder and CEO
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