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Access Services · 13 hours ago

Assistant Director of Mobile Crisis

Plymouth Meeting, PA

Full-time

Onsite

Senior Level, Lead/Staff

$58K/yr - $58K/yr

2+ years exp

Access Services is hiring an Assistant Director for their Montgomery County Mobile Crisis team. The Assistant Director will support the leadership of the Director, manage daily operations, supervise crisis workers, and ensure compliance while promoting community wellness.

Child CareHealth CareMental HealthNon Profit

Responsibilities

Provide assistance with overall management, organization and daily operational oversight of the program

Assist with interviews, hiring and training of crisis workers

Supervise Crisis Workers on a weekly basis using individual and group supervision methods

Help ensure compliance by following program standards, Access Services philosophy of care, and established policies and procedures; provide the best care for individuals; Maintain regulatory compliance with the state and funders

Maintain effective communication with the leadership team and promote a cooperative and caring attitude toward others

Perform telephone counseling on the crisis hotlines and mobile crisis support as needed in a manner that promotes teaching and modeling

Actively supervise and assist team in the resolution of crisis situations in real time

Participate in the rotation to maintain off-site crisis management

Promote Mobile Crisis and Peer Support/Teen Talk Lines programs within the community; carry out public relation functions; Maintain positive relationships with partners, funders and licensing bodies

Ability to travel during work shift to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision

Qualification

Crisis managementSupervisory experienceBehavioral health knowledgeTherapeutic interventionCrisis planningDe-escalation skillsTeam developmentJudgmentDiscretionEffective communicationFlexibilityAdaptability

Required

Bachelor's degree required in a related field including human services, behavioral health, special education, psychology or social work

Two years of related direct crisis experience required or five years experience in mental health services

Two years of increasing supervisory responsibilities required

Knowledge of the helping relationship, the wellness and recovery system, concepts of therapeutic intervention including brief therapy, family systems therapy and person-centered planning

Extensive knowledge of mental illness

Ability to interact very well with adults and children who may struggle with mental illness, developmental disability or substance abuse and addiction

Ability to help individuals make a crisis plan

Ability to de-escalate crisis situations through telephone counseling and mobile intervention

Familiarity with the local Montgomery County areas, understanding the county adult and children serving systems, as applicable

Ability to plan, supervise, and direct the work of others

Ability to establish and maintain effective working relationships with county and state officials, individuals, their families and the general public

Keen ability to exercise judgment and discretion in applying and interpreting laws, rules and policies governing Access Services

Ability to communicate well over the telephone, and express ideas succinctly, both orally and in writing